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BEST WESTERN PLUS Timber Creek Inn & Suites – reviews, photos

3300 Drew Avenue, Sandwich, IL 60548
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BEST WESTERN PLUS Timber Creek Inn & Suites
BEST WESTERN PLUS Timber Creek Inn & Suites
BEST WESTERN PLUS Timber Creek Inn & Suites
BEST WESTERN PLUS Timber Creek Inn & Suites
BEST WESTERN PLUS Timber Creek Inn & Suites
BEST WESTERN PLUS Timber Creek Inn & Suites
Ranked #1 of 2 Sandwich B&B and Inns
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    21
    7
    2
    2
    5
Date Rating
Michigan City, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Loved this hotel!”
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

I booked a block of rooms for 68 cheerleaders. This hotel was brave enough to take us in the first place and then they were very accomodating. We got a reasonable rate and the facilities were spotless. They had games that we played - including a cornhole game right in the lobby. Parents and kids equally had a great time. We're definitely saving this one for our hotel for regionals again. Kid and adult friendly!

Room Tip: All the rooms were great. Didn't see a bad one there out of the 50 or so that we used.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Courtney H about BEST WESTERN PLUS Timber Creek Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen Bohnstedt, General Manager at BEST WESTERN PLUS Timber Creek Inn & Suites, responded to this review
30 April 2012
Thank-you for the great feedback! Congratulations, I heard the girls did well at competition.

We hope to see you for the 2012 competition!

Karen Bohnstedt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheridan, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Successful Fundraiser”
5 of 5 stars Reviewed 15 November 2011

We have our school fundraiser at Timber Creek year after year and they have ALWAYS done a fabulous job in making our night a success. Marilyn Carmody is a great help in making sure that everything goes smoothly. All the staff is pleasant and helpful and the venue is always clean and tidy. We would NEVER think about having our event anywhere else. Thank you to everyone for all that you do!!! Somonauk Education Foundation

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lisa12277 about BEST WESTERN PLUS Timber Creek Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen Bohnstedt, General Manager at BEST WESTERN PLUS Timber Creek Inn & Suites, responded to this review
30 April 2012
Thank-you for the wonderful feedback. We truly appreciate the Somonauk Education Foundation and what you do for the schools and community. We are looking forward to seeing you in 2012!

Thank-you for choosing the Timber Creek Convention Center!
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Oswego, Illinois
1 review
1 helpful vote 1 helpful vote
“Decent but there were some disappointments”
3 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

The hotel is beautiful, we just had our wedding there and everything was great a side from a side from a few things. The doors to the Little Creek room do not lock because they are broken. We had sound equipment set up and were told the room would be locked over night so everything would be safe but that was not at all true. Luckily the women at the front desk were willing to run to Walmart and bought cables and locks so that our stuff would be safe.

The other problem was that we had a buffet but were told we could have plated pasta for the vegetarian guests, when it was time for dinner our guest did not receive their plated meals which was very disappointing because I had told them all that they would be getting it. The final problem was that one of my bridesmaids stayed over night and the day they checked in they did not have hot water, they ran the water for 30 minutes trying to get hot water with no luck. The staff then told them it would reset in the morning, however they once again had no hot water.

While I was pleased with the communication that I had with our wedding coordinator, Judy, I was very disappointment that my guest didn't receive the service they deserved, especially after all of the money we spent to have both our ceremony and reception there, along with all the service we brought in with many of our guest staying over night. On the up side, the food was great, the staff was helpful when needed and the price for decent.

I am a big believer in following through, so if my guest would have received their plated vegetarian pasta, if the doors would have locked and if the guest would have had hot water I would have given them a five star review.

Room Tip: All of the rooms are great, we stayed in the king suite with a whirlpool and my only complaint is th...
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Monica W about BEST WESTERN PLUS Timber Creek Inn & Suites
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Karen Bohnstedt, General Manager at BEST WESTERN PLUS Timber Creek Inn & Suites, responded to this review
30 April 2012
I am happy to hear you enjoyed your wedding and am very sorry for the issues you encountered. We do periodically have issues with the ballroom door locks and try to stay on top of them. I apologize they were not working on the day of your wedding.

There was a miscommunication on our part regarding the vegetarian meals. We have since addressed this issue and will hopefully not have this problem again.

I hate to have to say we also had a communication issue with the hot water in the guest room you mentioned. There is a part that occasionally goes bad in the shower faucets. It is a quick 5 minute repair, if the proper person is told of the problem. Again I apologize and we have addressed the issue with the front desk staff.

Hopefully we will have another opportunity to serve you and provide the superior customer service you deserve.
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Plano, Illinois
1 review
2 helpful votes 2 helpful votes
“Nice Wedding Reception”
5 of 5 stars Reviewed 1 October 2011
2
people found this review helpful

Contrary to some of the wedding reception reviews, our daughter's turned out very nice. The two Judy's who were instrumental in helping the couple plan the reception, were very helpful and accomodating to last minute changes in plans. We had good comments on the food as well from our attendees. The only possible downside was a smallish dance floor, but no big deal.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BridesProudParents about BEST WESTERN PLUS Timber Creek Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen Bohnstedt, General Manager at BEST WESTERN PLUS Timber Creek Inn & Suites, responded to this review
30 April 2012
I am very happy to hear you and your guests enjoyed your daughter's wedding reception! We strive to provide superior customer service and excellent quality with our food and beverage services.

Thank-you for choosing BEST WESTERN PLUS Timber Creek Inn & Suites and Convention Center!

Karen Bohnstedt
General Manager
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Glen Ellyn, Illinois
1 review
“Do not have your wedding reception here.”
1 of 5 stars Reviewed 7 September 2011

The dinner was expensive and not good. Cubed, hard potatoes and very poor beef. Little ordinary salad.
Also, no coffee offered, served or otherwise.
We were very disappointed.
We stayed over and the room was fine.

Stayed August 2011, travelled with family
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Ask disappointed472 about BEST WESTERN PLUS Timber Creek Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen Bohnstedt, General Manager at BEST WESTERN PLUS Timber Creek Inn & Suites, responded to this review
12 September 2011
Thank you for your recent feedback regarding a wedding that you attended. At Timber Creek Inn & Suites and Convention Center, we pride ourselves in our service and take it very seriously when our guests and attendees are not 100% satisfied.

Our extensive wedding options, menus and packages at several price points, allow for brides and grooms to customize their packages in order to choose the options they want, such as coffee service to the table versus a coffee station.

Although the feedback regarding our value and our banquet food, is generally very positive, there is always the opportunity to improve, and we look forward to hearing from you directly to receive more details.

Thank you again for your feedback; We hope to have the opportunity to show you our true full capabilities and service in the future.

Karen Bohnstedt
General Manager
BEST WESTERN PLUS
Timber Creek Inn & Suites
and Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Timber Creek Inn & Suites

  • Sandwich Best Western
Address: 3300 Drew Avenue, Sandwich, IL 60548
Price range (per night):* INR5,769 - 8,457

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BEST WESTERN PLUS Timber Creek Inn & Suites
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