We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN at O'Hare – reviews, photos

3.0 of 5
10300 West Higgins Road, Rosemont, IL 60018
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN at O'Hare
BEST WESTERN at O'Hare
BEST WESTERN at O'Hare
BEST WESTERN at O'Hare
BEST WESTERN at O'Hare
BEST WESTERN at O'Hare
Ranked #17 of 17 hotels in Rosemont
3.0 of 5 stars 111 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

111 reviews from our community

    Trip type
Traveller rating
    21
    35
    31
    10
    14
Date Rating
Tucson, Arizona
Senior Contributor
44 reviews 44 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Run down and noisy”
2 of 5 stars Reviewed 11 October 2011
2
people found this review helpful

We stayed here when stranded at the airport due to weather. The staff was overwhelmed. Rooms were adequate. The hotel seems to provide rooms for new immigrants to the US, and we could smell cigarette smoke coming down the hall. Probably the immigrants didn't understand about no smoking policies.
Breakfast is included and was awful. It's served in a run down restaurant attached to the hotel. It consisted of terrible coffee, stale cereal and awful pastries. It wasn't worth the time it took to walk over.
Since we had no other choices of places to stay it was passable, but don't spend money here if you don't have to.

Room Tip: Go somewhere else
See more room tips
  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask KKS56 about BEST WESTERN at O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangor, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Highly recommend”
5 of 5 stars Reviewed 13 September 2011

Stayed here as part of a group of 46 where we recieved excellent service from all staff memebers, some of whom came in early to accomodate for our early breakfast needs. Rooms were large and spacious (and so were the beds). The hotel has suffered water damage recently, but this has not affected the rooms at all. Would highly recommend as a stop of hotel.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask caaatrin about BEST WESTERN at O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menai Bridge, United Kingdom
1 review
“Great Service, Great Staff, Great Stay.”
5 of 5 stars Reviewed 10 September 2011

I stayed at the hotel for one night during a tour of North America with a male voice choir from Wales. There were 46 of us staying. I had booked the hotel well in advance and had been in regular e-mail contact with Maria whose service has been outstanding. Maria arranged for a transfer to and from the airport to the hotel and the staff were all most accommodating. The rooms were of a very good quality and excellent value for money. The staff layed on a special reception for us with free appetisers on the evening and came in early to lay on a breakfast for us at 6am due to an early morning flight to Cleveland.
The hotel is minutes away from Chicago O'Hare airport and if you are looking for a stop off hotel and excellent value for your money look no further. I would strongly recommend the hotel. The staff were awesome and could not do enough for us.
Maria Rowland, Director of Sales is fantastic to deal with and I could not have asked for a better service. Would definitely stay again.
A warm thanks on behalf of Hogia'r Ddwylan.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Iestyn D about BEST WESTERN at O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemont, Illinois
1 review
4 helpful votes 4 helpful votes
“Worst Hotel Experience Ever”
1 of 5 stars Reviewed 14 July 2011
4
people found this review helpful

This hotel is convenient to the airport, but not worth spending the week. I will not generalize to all Best Westerns; however, this particular one is not up to modern standards that most of us have grown to know. This has been the absolute worst hotel experience in my entire hotel having life. If you are coming to this area PLEASE do not book at Best Western. If you need to crash for one night, it MIGHT be doable.

You Definitely need to "Watch Out" for Best Western in Rosemont, IL. See attached Pictures.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask KD_BigArms about BEST WESTERN at O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rosemont hotels

Hilton Garden Inn Chicago O\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d555258?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Renaissance Chicago O\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d262831?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
SpringHill Suites Chicago O\
4 of 5 stars
Show Prices ABS:HotelCheckRates-d223062?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn Chicago-O\
4 of 5 stars
Show Prices ABS:HotelCheckRates-d87698?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Crowne Plaza Chicago O\
4 of 5 stars
Show Prices ABS:HotelCheckRates-d87683?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Aarhus, Denmark
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great airport hotel, but far from city centre”
4 of 5 stars Reviewed 11 July 2011
2
people found this review helpful

Given the price, it's a great airport hotel. Rooms are big and come with all the amenities you need, incl. free wifi in the rooms. There is a free shuttle bus running from the airport every half hour - including nights. It does however only go through the international terminal if you call the hotel in advance, and let them know you're there - otherwise you have to go to the domestic terminals.

If you want to use the hotel for a visit to Chicago, think twice. It's a long ride from the hotel to the centre of the city, if you don't drive by car, which you don't want to. Then you have to take the shuttle bus to the airport, and from the airport take the train to downtown. The ride form O'Hare to downtown is about 30-40 min.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Blaavand about BEST WESTERN at O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN at O'Hare also viewed

Holiday Inn & Suites Chicago O\
Show Prices ABS:HotelCheckRates-d223357?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Chicago O\
4 of 5 stars 130 Reviews
Rosemont, IL
Show Prices ABS:HotelCheckRates-d456041?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
InterContinental Chicago O\
4.5 of 5 stars 300 Reviews
Rosemont, IL
Show Prices ABS:HotelCheckRates-d850289?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 17 hotels in Rosemont, ranked by popularity »

Been to BEST WESTERN at O'Hare? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN at O'Hare

  • Best Western Hotel Rosemont
  • Best Western Rosemont
  • Rosemont Best Western
Address: 10300 West Higgins Road, Rosemont, IL 60018
Price range (per night):* INR5,265 - 8,289

Owners: What's your side of the story?

If you own or manage BEST WESTERN at O'Hare, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN at O'Hare
Show the lowest price for this hotel (from our partners)
Show Prices