I stayed at the Hyatt Regency O'Hare for 3 nights attending a trade show at the Donald E Stephens Convention Center. The convention center is connected by a walkway from the hotel - what is very convenient.

The hotel was modern and the service was good. My room was on the Executive Floor and had all expected features. The internet was very fast, but I selected the premium service.

I would have loved a minibar in the room.

The Gym and the Hyatt Regency club was next to the lobby. It felt a little strange to have to walk through the lobby on my way to a work out. The Gym was nice. I was surprised the property did not offer a pool.

I thought a $22.50 parking fee per night was expensive.

As a Hyatt Diamond member I have access to a complimentary breakfast in the club. The breakfast in the club room is always substandard compared to the buffet in the restaurant. SInce club access was free for me, I would have gladly pay a little more for the regular hot buffet. I wonder why Hyatt would not offer a discount for those that have access to a free breakfast but are willing to pay for the buffet

it was well worth paying $3.50 for a double expresso at the hotel Starbucks, instead of relying on the coffee machine at the Hyatt Regency club room.I always wonder why hotels not improve the quality of their expresso machines.

Overall I was satisfied with the hotel and enjoyed my stay.

The decor is beautiful but cold. The rooms are small for the midwest but well decorated. Breakfast was good but for the price ($25 w/o tip) should have been outstanding.

I've stayed at this location 3 times - March 2008, September 2009 and December 2011. All 3 times have been a wonderful experience. The hotel is simply beautiful on the inside, the decor is stunning & it gives the hotel a warm yet classy feel. The rooms are amazing, extremely spacious and of course very clean. The only negative would be having to pay for parking, but aside from that this hotel is nearly perfect. I look forward to my next stay!

Upon entering the hotel, I was impressed with the decor and glass stairway, the lobby area seemed as though it had been recently updated to a more modern style. Hotel staff seemed friendly, but not overly enthusiastic. We had to cross the hotel lobby to get to the are where our room was and the hallways were very cold. Our room was clean and orderly and we didn't have any problems or issues with the hotel. However the parking gate was very frustrating. They gave us an entry key to get in/out of parking garage (which you have to pay for parking) but the card didn't work. This was the only issue we had with this hotel. Overall it was a nice stay.