I was provided a room at this hotel as part of mess-up by an airline at O'Hare. While an unexpected visit to this hotel, the staff were excellent in providing great service to ease a frustrated customer.
Firstly, there is a shuttle to/from O'Hare to this hotel (free). The service is nice, but be aware the shuttle is shared between 2 other hotels, so the shuttle fills quickly. I was lucky enough to get a seat on the shuttle, but other travellers had to wait (10PM at night).
Check in was nice, especially after a very frustrating experience at the airport. Staff were very accommodating.
The room itself was clean and tidy, with a *very* comfortable bed. The view out the window was non-existent. The bathroom was quite large with an *excellent* shower - perfect after a long day travelling.
The front desk stated that the restaurant in the hotel was open until midnight, but we found that to be untrue (I think they close if there is little interest).
Overall, this hotel was a nice place to stay while the airline rebooked the flight.
- Doubletree Rosemont
- Rosemont Doubletree
