This hotel was the worst place I have ever stayed. And I have had a room at the Knight Inn before and my wife the Red Roof Inn and the Marriott all were 10x better. The room was water damage and they still rented it to us not to mention the smoke landen room.

It is like a nice little apartment building. Staff is friendly. People are friendly. I will definitely stay there again.

I stayed here because it was the cheapest place I could find near Arlington Heights.

The room was big with a full kitchen. The furniture was old, but acceptable. the bed was not the best, but ok for a couple of nights. The room was clean enough and the price was super cheap. There is also free parking on-site. You have to pay $5 for the wireless internet password.

I booked a stay at the Extended Stay America via an online travel booking site. Because of the recent outbreak of bed bugs, I have had to educate myself on the signs, appearance etc of them because I travel a lot for work. Upon entering the room, I could feel something was not right, I immediately began my ritual of turning up the mattress and stripping the bed of the sheets. As soon as I lifted the mattress I saw what appeared to a maggot or larvae? I am not an expert, and I do not think it was a bed bug, but none the less, it was some kind of larvae. My boyfriend touched it, and it moved, I looked closely at it to make sure it wasn't a piece of lint or something like that. My eyes were not fooling me; it was a larvae which moved if touched.

It took us .5 seconds to drop the mattress and run to the elevator, I regret not staying and photographing it!

I reported it to the man at the front desk, who shut me down immediately, and refuse to believe my story. When I asked if this was the first time hearing this, he admitted it was not, but that the last he'd heard was "years ago” The next day I contacted the manager, who also denied that there was any issue. She informed me that they had taken action and called the appropriate services and there establishment was fine.

What still baffles me is the manager's continuous comment "it could happen anywhere!" In one breath she would say that they found nothing in the room, and with the other she was trying to justify the situation?

I don't know what the larvae was, and it could have very well been a harmless water beetle, but the issue remains that I saw this, and instead of being apologized to, I was treated terribly.