We have stayed in a lot of hotels in many locations, but this one really stands out in terms of cleanliness, value and the level of customer service provided by each and every member of the staff.
The staff here take Midwestern hospitality to a new level. We stayed here as part of a group (girls tournament softball team) and the staff were incredibly supportive and helped arrange anything that we needed. They were very knowledgeable and provided great advice in everything from travel arrangements, directions, shopping, etc. They even loaned us coolers, gave us ice to fill the coolers and provided all the water bottles we needed for next-to-nothing. They could not have been more helpful or supportive.
We've never experienced better service from any hotel staff, including the luxury hotels like Ritz-Carlton and the rest.
And, yes, the room was exceptionally clean with no "cleaning solution" smell; just fresh and clean.
A super experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC