This is a nice, clean property. Rooms were small but adequate. Plush mattress and great pillows. Room very clean and quiet. Sofa sleeper not so comfortable but doable. Would recommend.

We were originally booked at another property in Rockford that was awful. I called the hotel direct and they got us two rooms across the hall from each other. Rooms are very spacious, clean and well kept. The beds are very comfortable. Would definitely stay there again.

Candlewood Suites is definitely a step up from Studio Plus, but you do pay a bit more for it. Good points, nice sized room. very quiet atmosphere. VCR/DVD player included in room and a library of videos as well (but I didn't use them). Very nice bed. Good Microwave and full sized fridge. You can do your laundry for free and the candlewood cupboard is nice and handy for food of all kinds. The prices for the food are high, but not out of line.

Now the downsides. The fridge/freezer didn't work..the freezer barely made ice. There is NO oven in the suite like studio plus, so don't buy any food that requires an oven (like frozen pizza that I got...) Also, if the internet is a priority for you, it goes down about 3 x per day on average. You have to call the front desk to have them reset it and it doesn't always work. One guy tried to blame me and my computer for the problem, but being an IT guy, I set him straight really fast. They seem to treat the net problems as more of a nuisance rather than a priority for business travelers.

I am going to look around before I stay there again, but it might very well happen because it is a decent place to stay.

I planned a Reunion/Birthday Party in Rockford and booked a block of 10 rooms, back in Dec 2006. I specified 5 rooms with sofa sleepers because there were families coming with kids. I called the hotel the day before any unbooked rooms were to be released from my block - and the hotel didn't even have MY reservation! They said the block of rooms had been set up incorrectly and they never entered my personal reservation! They immediately booked me a room and I thought
all was well. When I arrived at the hotel to check in - they had no rooms with sofa sleepers nor anymore rollaways. There were 3 families
in our party that had kids, but no sleepers or rollaways were available. After 10 minutes of me insisting they rectify the situation, they finally secured rooms for our entire party at the Raddison across the parking lot (that property is under the same management).

In the end, I was not impressed at all with the handling of our group reservation, but Susan the Manager on duty did get us rooms at the Raddison with sofa sleepers and at our same group rate, accomodating our entiry party. Candlewood earned a point there.