Stayed here in April 2012 because my company had an event planned here. I had a "loft" room which has a second-level loft area with bed and sink, and the main level has bathroom and sitting room. This would be a great place if things had been updated, but sadly the only update I could find was the flat-screen TV.
I always try to start with positives. The room was surface-cleaned very well. That is to say, whatever daily housekeeping is responsible for has been done well. The bed was comfortable enough. The staff were very friendly, although I must say I didn't see nearly as many people around as I would expect in a property this size. I ate breakfast one morning at the breakfast buffet, which was decent enough. I didn't use it, but the indoor pool nearest my room looked really nice. I saw a young family playing and having a good time.
Now for reasons you should skip this property. The first thing greeting me when I walked in was a very dim light in the entry area. Upon inspection of the bathroom, a sign was hanging informing me how much I would be charged if I should decide to take towels or bedding with me. I've stayed in very expensive hotels and they never do this. I later found this amusing because (a) the wall next to the sign had holes in it where the towel bar had once been installed; and (b) one of my towels was stained pink, one was torn, and all were lacking in that inviting fluffiness you usually get with luxury hotel linens. The towels I use for drying my car at home are nicer.
I turned to exit the bathroom and there was this ancient hose-bearing monstrosity on the wall, which, upon closer inspection, must have either been a hair dryer. I almost didn't bring my own because nowadays almost all hotels, especially those in this price range, have hair dryers in the room. GLAD I BROUGHT MY OWN! (see photograph of "hair dryer")
I went "upstairs" to the sleeping loft, and there was a huge portable air conditioner sitting on the floor, with a dryer vent hose leading to the window. The window had been taped open, and a plastic garbage bag had been duct-taped over the window. SERIOUSLY? Whoever had rigged this set-up didn't understand that air conditioners also generate a lot of heat, so this poor machine was working really hard against itself. When the wind would blow outside, the plastic would rustle. And, I could hear the noise of the interstate. So I pulled the window closed and turned off the portable a/c. I cranked the a/c on the lower level, and fortunately always travel with a little electric fan that I plugged in and used to stay cool during the night.
The room was dark. The upholstery on the furniture is old. The lamps are outdated. The carpeting is torn in a couple places, and wrinkled in others. And, why would the toilet be on one level and the bedroom on another level?
One of the restaurants is closed "indefinitely." The other is a "girls in short skirts" franchise, not someplace I would take my family. The breakfast area is in the lobby of the closed restaurant and right out in the open. The food was fine but the area was lacking in atmosphere. For $9 each, I would go across the street to eat breakfast.
I've noticed that the manager keeps saying $1M was spent in upgrades and to be honest, he should either get his money back, or stop upgrading a hotel that is that far gone. The grounds outside are weedy, and I couldn't for the life of me determine where or how a million dollars had been spent.
There is an indoor waterpark that is open on weekends, but readers should know that admission to the water park is NOT included in the room rate unless a package is purchased.
Until this property is seriously overhauled, I would skip it for now. And that's too bad, because the potential of this place is extraordinary. It just appeared that this facility is running low on funds and is trying to eke out an existence.
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