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Hilton Garden Inn Rockford – reviews, photos

3.0 of 5
7675 Walton Street, Rockford, IL 61107
Hotel amenities
Hilton Garden Inn Rockford
Ranked #3 of 24 hotels in Rockford
4.0 of 5 stars 62 Reviews
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62 reviews from our community

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Traveller rating
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Date Rating
Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“decent value for the price...”
3 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

having stayed at several of the properties at this location, i gave the hilton garden a try. first impressions are very good. excellent and attentive front desk staff, the property is fairly new and in good shape. rooms are nice and include a fridge and microwave, about like a hampton inn quality. there is a pool, a lobby with fireplace, a business center with two computers, and even a small bar area and restaurant. snacks available in a small shop. wi-fi works fine.

the location is the same as all the other hotels (there are 15 at this intersection). the rooms are clean and comfortable with a nice mattress. shower pressure is good. one complaint: there a cheap water softener in operation here. it gives a slimy, filthy residue to the shower which makes it impossible to get clean. try rinsing with bottled water.

for all you business travelers, you should be aware this is NOT a quiet place. probably due to the pool area, which is quite lively. also i was there over xmas. still, there are a LOT of noisy inconsiderate children here, often running through the halls. you can easily hear conversations in other rooms. probably depends what room you get, but something to know. maybe a better place for families.

rates are as low as anywhere in the area, so i would call this a fair value.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Peter68102, Manager at Hilton Garden Inn Rockford, responded to this review
29 January 2012
Good morning. I am Peter Johnson, general manager of Hilton Garden Inn Rockford, IL. On behalf of the team, I thank you for making us your choice and for taking the time to share your experience. As we endeavour to be better than the average hospitality team in the Rockford area, we find your comments helpful as they speak to our areas of opportunity.

So we can further discuss your experience, will you please contact me via e-mail @pjohnson@ncghotels.com or via telephone at 815-229-3322?

Warmest regards,

Peter A. Johnson, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington Hills, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great experience in this hotel! For long stay recommended!”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

After "testing" multiple hotels in this area, I'm highly satisfied with this Hilton Garden Inn. The hotel has friendly front desk and cleaning staff, a larger than regular and greatly equipped fitness center, an amazing breakfast area with friendly and efficient personnel who attends to your personal needs for a special morning feast. You have to pay extra for breakfast though, unless you eat the continental version and are with one of a major companies they accept as special customers. The room prices are comparable to even lower standard hotels in the area. Rooms include microwaves, fridges and are very clean. Enjoy!

Room Tip: Try to stay away from the elevator area.
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Wisconsin
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“Nice Getaway for kids”
4 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

If you have kids under 11, this is a great spot....prices are reasonable and the pool is perfect for younger kids! Staff is extremely pleasant both at the front desk and the dining area! We will be back!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangalore
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Enjoyed staying 2nd time as well !!”
5 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Stayed here for the 2nd time, after a long while. It has been always one of my fav hotels to stay, when i visit this area, though a bit expensive.
The room was pre booked as per my choice & hence didnt have any issue during check in. just got what i wanted :) ...a king bed!!
The room was obviously good & to my surprise, renovated this time. The bed esp had hardness adjustments, to suit your choice. Had a very comfortable sleep after a long haul international flight...no doubt !!
The breakfast next day was very good, as expected & the service was awesome. It was elaborate.
Had a chance to use their pool & gym.
Overall again a very good stay for 3 nights & would definitely like to come back!!

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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O'Fallon
1 review
1 helpful vote 1 helpful vote
“Near Perfect”
5 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

I hate staying in hotels--the commercial of the woman in a HazMat suit approaching a bed is pretty much how I approach a hotel. BUT, this hotel took away all my fears. It was clean, clean, clean! The staff was fantastic--friendly, informative, and always willing to answer any question or request. The maids were wonderful and very accommodating, and the amenities just what any traveler would need.

The only drawback to my weekend was that there was a children's soccer tournament in town and many of the families stayed at this hotel. Someone in the room above me was fond of bouncing a soccer ball all over, so it was a little noisy, but that was hardly the hotel's fault.

From a hotel-phobic traveler, I wouldn't hesitate to stay here again--worth every penny!

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Rockford

  • Hilton Rockford
  • Rockford Hilton Garden Inn
  • Rockford Hilton
Address: 7675 Walton Street, Rockford, IL 61107
Price range (per night):* INR6,553 - 10,418

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