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Baymont Inns And Suite Rockford – reviews, photos

2.0 of 5
662 N. Lyford Rd, Rockford, IL 61107
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Baymont Inns And Suite Rockford
Baymont Inns And Suite Rockford
Baymont Inns And Suite Rockford
Baymont Inns And Suite Rockford
Baymont Inns And Suite Rockford
Baymont Inns And Suite Rockford
Ranked #17 of 24 hotels in Rockford
3.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    7
    7
    6
    5
    3
Date Rating
Canton, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“We had a very nice stay, we are picky about being clean and this was!!”
4 of 5 stars Reviewed 4 November 2010

We needed a late check in and that was no problem, we arrived and were checked in right away, The room was very big and nicely decorated. We had a nonsmoking room and it was very clean. Plenty of linens, towels, etc. The microwave and frige. were nice too. The breakfast was extra nice, everything from biscuits and gravy to waffles, cereal, fruit , even eggs and sausage.
The only drawback for us was the bed, it was so soft that you rolled into each other in the middle and had a hard time turning over. Could be just us, our bed is firmer.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask peanutmarie3 about Baymont Inns And Suite Rockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Quick stay”
3 of 5 stars Reviewed 30 August 2010

Smelled like smoke through out the hotel. Our room was nice and smoke free. Quiet. Wanted to check out the pool at 8 am but it was being cleaned. Breakfast was typical continental. Rooms were reasonably priced. Quick service at front desk late at night. Free wi-fi, pillows were fluffy.

  • Stayed August 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelindreams about Baymont Inns And Suite Rockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eau Claire, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very Unfriendly Staff”
2 of 5 stars Reviewed 18 August 2010
2
people found this review helpful

I don't recommend this hotel at all. I stayed here for three days of business travel and have never felt less welcome from the minute I checked in. The front desk clerk couldn't crack even a half a smile. She mumbled my room number at me. Ok, I can live with that, but then a couple days later I went to the drink machine and it was out of water. I pushed the button to get my money back - but no luck. I went to the front desk for a refund but of course no one was there. I called out but no one came. I walked to the front automatic doors hoping that would trigger someone to come to the front desk - yes it did! Of course, no smile, no hello. I told her about the drink machine and she questioned the validity of my request for a refund because she just saw me come in the front door. I did get my dollar back but felt like I was asking for the world. Also something is wrong with the plumbing. You can't get cold water out of the sink. It's always warm. The back door to the hotel doesn't lock- I didn't need my security card at all. The room was basically clean and the location was good. The beds and room cost was satisfactory, but I will not stay at this hotel again.

  • Stayed August 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask carlyscan about Baymont Inns And Suite Rockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
20 August 2010
I apologize for the way my desk clerk treated you. We are going through a transition right now, with new desk staff. I know that does not excuse the way you were made to feel and I have spoken with my entire staff regarding this issue. As for the back door, I currently have my maintenance staff fixing it, I appreciate your bringing it to my attention. Also, I just had my pop machine worked on yesterday regarding the fact that it hasn't been working, I can assure you that everything is working properly. I again apologize about the inconveniece my staff caused you and I hope you come back again and give us another chance. If you I can be of further assistance, please feel free to contact me-815.229.8200

Sincerely,

Michele Watson
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Englewood, Florida
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great Value”
5 of 5 stars Reviewed 14 July 2010

We enjoyed our stay while on a road trip. Clean and quiet. with easy access to the interstate.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask TravelLife19 about Baymont Inns And Suite Rockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
19 July 2010
Thank you for the review. Glad to hear that you had a nice quiet stay while traveling. We hope you think of Baymont Inn and Suites for the rest of your stays while traveling.

Michele Watson
General Manager
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Spooner, Wisconsin
1 review
“Business Stay-WONDERFUL!”
5 of 5 stars Reviewed 18 June 2010

Our room was clean and spacious. The front desk staff was extremely helpful. Some noise from a hockey or wrestling team in the hallways but it was taken care of by the staff right away.

  • Stayed March 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shellie332 about Baymont Inns And Suite Rockford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
21 June 2010
Thank you for the great review. Glad to hear that my staff handled the noise efficiently during a busy sporting event weekend. Hope to have you back.

Michele Watson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Baymont Inns And Suite Rockford

  • Baymont Inn Rockford
  • Rockford Baymont Inn
Address: 662 N. Lyford Rd, Rockford, IL 61107
Price range (per night):* INR4,985 - 8,345

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