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Holiday Inn Express Rochelle – reviews, photos

2.0 of 5
1240 Dement Road, Rochelle, IL 61068
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Holiday Inn Express Rochelle
Holiday Inn Express Rochelle
Holiday Inn Express Rochelle
Holiday Inn Express Rochelle
Holiday Inn Express Rochelle
Holiday Inn Express Rochelle
Ranked #2 of 4 hotels in Rochelle
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    12
    12
    1
    1
    4
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Clean, affordable, and very nice staff.”
5 of 5 stars Reviewed 5 February 2012 via mobile

The lobby was very clean as well as the room. The bed was very comfortable, the internet was good, and the shower was great. The continental breakfast was excellent. They served omelettes, sausage, biscuits and gravy, warm cinnamon rolls, cereal, muffins, bagels and had a pancake/waffle maker. Coffee, juices, and milk were available to drink. All of the staff were very nice and always smiled. Wonderful place to stay.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask preggo90 about Holiday Inn Express Rochelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalama, Washington
1 review
“Dirty Sheets!”
1 of 5 stars Reviewed 13 December 2011

Worst hotel experience in my life as a business traveler. Disgusted to find that even though the bed was neatly made up, the sheets weren't changed! Found dirt and a sock at the bottom of the bed when I got in. They did move me to another room but how could you sleep after that experience? Management would not refund room only offer some points? Never again!

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask John A about Holiday Inn Express Rochelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXPRESSRochelle, General Manager at Holiday Inn Express Rochelle, responded to this review
15 December 2011
Hello Sir,

I am extremely sorry for what you have gone through and we tried to fix your problem with changing room as at that time we can not do anything else as non of housekeeping staff was there but we did offer you extra points in your account so and we will take this accident seriously and will make note of it that this thing will not going to happen again. In our research we found that we have new housekeeper on staff and she cleaned that room and head housekeeper overlooked that so this is our internal problem and we will fix it as soon as possible.

I apologies for this accident. Hope you come back to our hotel in future and give us one more chance to serve you better.

Thanks

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
2 reviews
“Great place to stay”
5 of 5 stars Reviewed 30 November 2011

We came to this hotel after a negative experience at a nearby hotel. I think that the staff was the friendliest hotel staff that I have ever encountered. The person who takes care of the breakfast bar (I believe her name was Sharon) was extremely helpful. The entire staff seemed to genuinely want to make our stay there nice. The hotel was clean, with a nice pool area. Would definitely stay here again.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 1BJA about Holiday Inn Express Rochelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nothing but good things to say about this hotel”
5 of 5 stars Reviewed 28 November 2011

My husband, teenaged son and I stayed here for two nights over the busy Thanksgiving weekend on our way to and from a day trip to Madison, Wisconsin. All three of us have nothing but glowing reports about our experience. My husband, a frequent business traveler, even commented on the staff, cleanliness and room accommodations. You definitely cannot find a better roadside stay. Breakfast was more than we are used to in a hotel priced at this level. Maria, the woman who takes care of the breakfast bar, was most welcoming. When I inquired as to what time the breakfast lasted, she told me 10:00, however, if we needed additional time, she would be happy to accommodate us. Thankfully, we did not need to call upon her for this favor, but it put less stress in what was to be a very long car ride home. The desk staff and cleaning staff were also most helpful--with what seemed to be a genuine interest in a comfortable stay for us. The rooms are stylish and the beds are extremely comfortable. Very quiet, thus insuring a restful night's sleep, even over a busy holiday weekend.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask park56 about Holiday Inn Express Rochelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portage, Michigan
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“Good roadside hotel”
4 of 5 stars Reviewed 20 November 2011

Stayed a couple of days for work at the local ethanol plant. The rooms were clean, and the staff excellent. Mary who takes care of the breakfast bar was very helpful. Even made bacon for one guest even though sausage was the meat of the day.

Only issue I had was that I was working nights and the cleaning staff knocked on my door at 10 am even though the “do not disturb sign was on my door”. Also the desk staff did not give me a 11 am wakeup call. But maybe they don’t get a lot of day sleepers.

The town is known for the crossing of the Union Pacific Railroad and BNSF Railway mainlines. They cross at the Railroad Park near downtown. It is a rare twin at grade crossing. Nice little park. There is a train every 5 minutes. It is worth just seeing it even if you are not a train fan.

Room Tip: I think they are all about the same. Highway is far enough away.
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kazoo_Bruce about Holiday Inn Express Rochelle
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Additional Information about Holiday Inn Express Rochelle

  • u s Express Hotel
Address: 1240 Dement Road, Rochelle, IL 61068
Price range (per night):* INR6,833 - 8,233

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