My room had a terrible smell at the time of check in. I chose to ignore it and open the window to air it out, because that is where everyone I knew was staying. I went to use the washroom, my toilet wobbled, wash my hands, towels were stained, by the heater, hole in the wall. I was going to make the best of it. Went to walmart and bought towels, and did my best to ignore the rest. Until later in the evening I was sitting on the edge of the bed and seen a bug crawling up the wall. Grabbed a tissue to catch it, it was the BIGGEST COCKROACH I have ever seen. I took it to the front desk only to be told that the cleanest homes in America have cockroaches. Wrong answer! I can put up with a lot, but not bugs. I went back to my room to gather my belongings, only to see a whole lot more. I caught another one, and took it to the front desk. He(the owner), did his best to make me feel like I was an idiot, until a man in the lobby stood up on my defense with a video camera. I ultimately ended up getting my money refunded, as well as seeing about 15 other rooms check out at the same time as me due to the problems.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC