I booked the stay using Super 8's website. I had stayed here before and there was no pet charge, so when I only saw that "Pet's welcome" was on the website and no charge listed, I assumed it was as stated.

When I checked in, I was told that there was an additional charge for the pet. When I questioned this and stated that it was not on their website, the clerk got on their website and drilled down several pages until she found it on a page that was not used for reservations and stated that I should have found it there.

I then asked to cancel my stay and she told me that I had to give them 24 hours notice so they would charge me for tonight anyway. Talk about bait and switch: Oh, yeah, there's an extra charge and if you don't want to pay it, we'll charge you anyway.

Next time we'll stay in DuQuoin!

PS: For you pool lovers: The pool room was not designed, but simply built by the contractor, and therefore has no ventilation and no pool dehumidification system. It is so humid there that when they can't open the windows, condensed water literally rains from the ceiling, air devices, lighting, smoke/heat sensors, etc. The cheap particle board or OSB that the contractor used is sagging and when it gets wet (heavy) enough, it will come crashing down. For those of you familiar with HVAC systems, they have simply used a residential grade fan coil to condition this space.

Regarding the quality of the rooms, there are probably twenty black marks (probably from shoe soles) on the walls and other minor wall damage. The rack above the close hanger rod is broken too. I asked at the front desk and they said that they tracked the damage every day and wouldn't charge us for this damage. I hope this is true.

I recommend that you find someplace else for your stay.

The few nights I spend at the Super 8 in Pinckneyville were enjoyable and without any major problems. The room (a non-smoking room with 2 double beds) was clean, though not fancy or brand new, and included a coffee maker, refridgerator, and microwave. We needed extra pillows, an iron and ironing board, and a few other things which the front desk assistant provided happily and with a smile. Even though she seemed pretty busy, she took the time to tell us about the restaurants in the area and give us directions to various places in town. Our room was missing a couple of bath towels, but she apologized and brought several directly to our door. The pool area could use some work, but it was clean. The breakfast was simple (bagels, english muffins, cereal, pastries, oatmeal, etc) but still more than many motels provide for their "continental breakfast" of donuts and coffee. For $65 plus tax on a weekend, this hotel was a pretty good deal.

The one positive thing I will say is that I was happy to find a motel with 2 king size beds. When we entered the motel to check in the front desk attendant did not even crack a smile the entire time, I felt as though I was wasting her time. So we walked into our room and noticed a musky smell, but considering we requested a smoking room, I figured the smell was probably from people smoking. We brought the kids down to the pool and I was disgusted, the entire pool was filled with wasps, hornets and some other big bugs, and the pool did not smell of chlorine, but a "lake" smell. When we went back up to our room, I pulled the top blanket off one of the beds and all of a sudden my 5 year old son, said to me, "look Mom I found a bottle of water." It was not a bottle of water but a bottle of vodka with a little left in the bottle. It must of been tucked under the blanket. I thought to myself what if he would have opened it and drank what was remaining? I went down to the front desk and the girl was like "ok, so do you want me to change your sheets?" I said no I wanted to talk to a manager, and she informed me I would have to wait until 8am, and speak to Py the manager. When I went to speak to her and told her about the pool and bottle of vodka her response was "ok, so what do you want me to do about it?" I replied I would like a discount, and she said she could not do that since I booked it through priceline. She did not apoligize and I actually thought she was pretty rude. The customer service as well as the cleanliness of this motel is horrible!!! Not to mention during the free breakfast there were flies everywhere!!! I have never been to a motel or hotel where not one person smiled, but I guess working in this dump I would not be smiling either! They definately need to attend some customer satisfaction training and some classes to learn how to clean!!