We stayed one night in a first floor room. The front desk personnel was friendly and helpful. The Hotel is across the street from the Civic Center and very close to Bradley University. The neighborhood one block past the hotel is not the safest. My only complaint, knowing the neighborhood, is the room. It was not updated nor extremely clean. Would I stay again...probably yes, if the price is comparable to others hotels. If not I would stay elsewhere.

My work takes me to Peoria often, and I've stayed at this hotel a few times. I appreciate the proximity to downtown, the large, clean suite type rooms, helpful staff and the nice breakfast as well as evening 'receptions' with food and alcohol a few days a week.
The only real drawback I've encountered while staying at this hotel is the inability to walk to any restaurants. While Peoria has lots of good places to eat, while staying at this hotel you will need to drive to get to any of them.
I've never personally had a problem at this hotel, however I did once travel with a colleague who smoked who specifically reserved a smoking room on the website only to arrive and be notified that the entire hotel was non-smoking. They spoke to the manager, who was apologetic and noted they weren't sure why you were able to reserve a smoking room. I also shared this on a post -stay survey that was sent to me.
Checking the website right now, I see you are still able to reserve a room that appears to be a smoking room (because it doesn't say non smoking like the other rooms do and comes up in a search for smoking rooms. The description says they'll try to accommodate smoking preferences upon arrival...which is very clearly deceiving. Although I don't personally smoke, I don't appreciate that approach to business.)

I stayed 2 nights on business. The rooms, which are all suites, are very spacious. The kitchenette, with decent sized refrigerator and stove, is well stocked with flatware, dishes, pots, pans, etc. The breakfast buffet had a very nice selection, including hot food, and one evening they served a delicious meal. The only negative that I noticed was that the carpet in the stairwells could have been a bit cleaner.

We stayed here for 3 nights during a convention last March. The hotel is a very short walk across the street to the convention center which is super nice. Our 2 bedroom suite was HUGE! Beds were very comfortable and bathrooms are nice and big. The workout area leaves a little to be desired as it's only a single treadmill and a single bicycle, but I made do. The best part in my opinion was the breakfast buffet. Lots of great food to choose from including fresh fruit and a waffle maker. Coffee is excellent too. We already booked our room for next year's convention!