Stayed only one night at this hotel while visiting family in nearby Streator, which has no "acceptable" hotels in my opinion. This Fairfield was very comfortable and modern - we only had a couple of minor issues. First, we arrived around 8pm and there was a sign on the check in counter that the clerk was away but would be back. A few minutes into my wait, I wondered how long it would be before the desk person would return. Luckily it was only about 5 minutes in all, but it would be nice to have a house phone to call the person, if needed (they could carry a cordless or cell?). The lobby was clean and nicely decorated. We were given a room on the top floor, as requested in our reservation. The room was also nicely modern, with plenty of room for our Pack & Play that our infant would be sleeping in. Bathroom was very clean and we loved the walk-in shower (no disgusting shower curtain!). Bed was comfortable and it was very quiet (not sure how many other guests were there, but the parking lot was maybe 1/3 full). In the morning, we did visit the breakfast area, which is where our other issue occured. The variety was like most hotel breakfasts - with no fresh eggs or meat. They did have microwavable breakfast sandwiches, but that wasn't appealing to me. I did enjoy the packaged fruit cups in addition to fresh fruit. The issue we had was not exactly the fault of the hotel - it involved a guest bringing their dog into the food area. We travel frequently with our dog and know that it is not allowed to bring them into these areas. 10 minutes later, the woman running the breakfast area noticed and scolded the people, thankfully. But it would have been nice for the hotel desk to remind them of these rules when they checked in (as other hotel chains have done for us when we have our dog). Overall, it was a pleasant stay and we will likely use this hotel again when staying in the Ottawa area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC