Personable desk staff and asst mgr (no real problems with the people). Upon inspecting the room after getting the key cards, found an ink stain on the folded-over sheet on the bed as well as a small, barely noticeable hole on the opposite side that escaped the cleaning staff's notice. Asked the desk staff to change my room or change the sheets; they changed the sheets. Upon return to the room after dinner, tested out the wireless internet - no problems. Also, put on my inspector hat. (Maybe I'm too particular.) The tally included: missing pen and paper/notepad; TV channel listing not by the TV or on a desk, but fallen behind one of the bedstands (obviously, never picked up by cleaning staff from prior guest use); thick, gunky dust on the bathroom door hinges; a hair floating in an otherwise clean toilet; and further stains of some kind on the bed skirt. Not up to what I consider normal performance for a HIE. It left me with a feeling of if they missed those things--esp. the bed skirt stains--what else may be wrong with the room that I didn't see? Was going to make a multiple night stay...moved to a different hotel the next day. Would I stay here again? Possibly, if there were no other equitable options. Hey manager - your cleaning staff let you down with a lack of attention to detail and common sense!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC