First time at a Best Western. Staff was courteous and helpful. Room was immaculate. We were a large group and the staff bent over backwards to provide all that we needed - including some unusual requests. Business center was available and worked well. Wireless internet in the room worked flawlessly. Nice people and a wonderful experience. Nice place to stay if you want to visit Starved Rock State Park.

We have enjoyed Best Westerns in the past, but unfortunately this one did not meet my expectations. We went to the pool shortly after arriving on a hot Saturday afternoon. There were no pool towels but we did not notice until we were already wet and swimming. My daughter went to the desk dripping wet and through air-conditioned hallways to ask for some. She was told that there were none available and that they were "out". One lady was willing to give her a couple of regular towels but another lady (a supervisor I imagine?) said that she couldn't do that. Therefore, there was nothing left to do but to return to our 2nd floor room down a long, air-conditioned hallway dripping wet and freezing cold. Luckily we had bath towels in there that had not been used yet! Also, between the time we arrived on Saturday around 4 pm and the time we left on Sunday morning at about 10 am, the garbage at the hotel entrance was overflowing (literally) with trash. Not very welcoming. We will not be back. Also, the breakfast was just AWFUL--they served those disgusting "scrambled eggs" that I believe are some kind of "fake" eggs and the eggs and coffee were not hot enough. Breakfast was super-crowded in a very tiny room.

We definitely had a good experience in this hotel. The room was very clean and newly remodeled. The breakfast was good as well. We appreciated being able to do a late check out to accommodate our schedule. The cookies at the front desk were a nice treat. We would stay here again when going to Starved Rock.

We came here to do some family research and to go to Starved Rock. It's a very close drive to everything in the area. Hotel staff was super friendly. The hotel room was clean. The breakfast was perfect and had something for everyone.