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Comfort Suites Oakbrook Terrace – reviews, photos

2.5 of 5
17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Hotel amenities
Comfort Suites Oakbrook Terrace
Comfort Suites Oakbrook Terrace
Comfort Suites Oakbrook Terrace
Comfort Suites Oakbrook Terrace
Comfort Suites Oakbrook Terrace
Comfort Suites Oakbrook Terrace
4.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    25
    21
    10
    2
    4
Date Rating
Pewaukee, WI
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Worth A Stay - Quality and Economy”
5 of 5 stars Reviewed 1 January 2012

We had a great 3-day trip to Chicago, and stayed here. This is on Roosevelt Road, just off of I-290 where it crosses I-294. We mostly went downtown or the the museum of Science and Industry. The hotel was conveniently located, and has very nice amenities. It is well maintained and modern. Staff is great, vidoe surveillance inside the hotel and on all lots. Breakfast area is not large, but it is adequate. It is included, and has a basic cereal, yoghurt, sweet rolls, waflle makers, and then scrambled eggs and a meat, like sausage or ham. Coffee is available all day. They have a pool and exercise area, but I never visited those.

Free Internet and good speeds, as well as computers in the lobby. The room was not large, but a good design with a separated office, roll-away bed area, from the bedroom. Nice if traveling with a child. Room has a refrigerator freezer and a microwave.

All in all it was a very nice stay. The rate was tremendous - under $80 per night. It is a bit of a trek to get downtown. A good GPS will help you work around the traffic jams, but it still can take 45 minutes to get downtown. I thought it was an excellent value for the money.

Room Tip: We usually do not stay on the first floor so it is quieter.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AllenatHome1 about Comfort Suites Oakbrook Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review
1 February 2012
Dear AllenatHome1;

Thank you for taking some time to relay your experience at our property. We truly appreciate your kind words.

If there is anything we can do for you in the future, please do not hesitate to contact us.

Sincerely,

Geri Mulso
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Illinois, United States
1 review
“Choose this hotel!”
5 of 5 stars Reviewed 31 December 2011

I travel all the time and I have never stayed in a hotel like this one in Oakbrook Terrace. The staff is well-trained, but they go above what is usually done. It's the attitude of everyone that really impressed me. They are very friendly and helpful. (They are knowledgeable, too.They helped me figure out a train schedule.)
This hotel has all the advantages of the city with shopping and public transportation but has none of the 'city attitude'.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda C about Comfort Suites Oakbrook Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review
1 February 2012
Dear LindaC;

Thank you for your kind words. We strive to provide superior customer service to all of our guests and I'm pleased to hear we are succeeding! I appreciate you taking time from your schedule to post a review here and let us know how we are doing!

Looking forward to hosting you in the future!

Sincerely,

Geri Mulso
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
1 review
“Unexpectedly great!”
5 of 5 stars Reviewed 16 December 2011

The experience here was beyond worth the price. The room was pretty big with lots of space even in the bathroom. Everything from the continental breakfast to the beds and everything was a great experience!!!!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Esther C about Comfort Suites Oakbrook Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review
1 February 2012
Dear EstherC:

We are truly pleased you enjoyed your stay with us. Thank you for letting us know how we are doing. We hope to see you in the future!

Sincerely,

Geri Mulso
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Ok stay for a day or two”
3 of 5 stars Reviewed 10 December 2011 via mobile

Just stayed at this hotel this past week. The room was decent, a two room sort of deal. Small sitting area with flat screen Tv and the area with the beds had a regular tv. Not all the channels came in clear mainly the network stations, cable stations were fine. The bathroom was a bit outdated but clean although it had a very annoying fan that comes on with the light. The walls are paper thin so u will hear everyone walking in the hallway and slamming their doors. The hotel is on a very busy street so traffic noise u will hear all day and night. The breakfast area was clean and had ok selections. Didn't like that the first day they mixed the eggs with.chunks of ham. Inconsiderate to those who don't eat pork and it didn't even taste good anyway. I liked that it was a short 20 min drive to downtown Chicago. Not a bad hotel choice if u only staying a day or two like us but would make a different choice for a longer stay.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rsdani319 about Comfort Suites Oakbrook Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review
1 February 2012
Dear rsdani319;

Thank you for your review. I apologize that you did not enjoy your stay as much as you could have.

On the weekends we mix meat with the fresh scrambled eggs to accommodate the higher volume of leisure guests on property. We hope you enjoyed the other options we offer during breakfast such as the hard boiled eggs, belgium waffles, fresh fruit, cereal and yogurt.

Should you find yourself coming to the area in the future we would appreciate another opportunity to host you and your family.

Sincerely,

Geri Mulso
Assistant General Manager
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Iowa
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Very clean and comfortable, great extended stay”
5 of 5 stars Reviewed 28 November 2011

This hotel is great for short extended stays. The suite consists of two rooms. The bedroom has 2 double beds, flat screen tv and closet The second room has a comfortable sofa/bed combination, an upholstered easy chair, desk with chair and a flat screen. The bathroom is rather small with the lavatory, tub/shower combination. The wash basin is adjoining. Lobby is comfortable and swimming pool/lounge area is large enough for families to gather and visit.
Staff was friendly and helpful

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask blmlaumann about Comfort Suites Oakbrook Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review
1 February 2012
Dear blmlaumann;

Thank you for taking the time to write a review. We are pleased you and your family enjoyed your stay. The entire staff strives for superior customer service, thank you for letting us know we are on the right track!

Sincerely,

Geri Mulso
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Comfort Suites Oakbrook Terrace

  • Oakbrook Terrace Comfort Suites
Address: 17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Price range (per night):* INR5,280 - 7,392

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