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Hilton Oak Lawn – reviews, photos

3.5 of 5
9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
Hotel amenities
Hilton Oak Lawn
Ranked #1 of 2 hotels in Oak Lawn
3.5 of 5 stars 86 Reviews
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86 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Executive Lounge(3)
  • Train tracks(3)
Traveller rating
    18
    31
    17
    7
    13
Only show reviews for Family (20) | Couples (17) | Business (24)
Date Rating
Melbourne
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Average Hotel”
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Given it is a Hilton maybe I expected more. The location is ok, it is near a few things but if your here on holiday I'd suggest you avoid it.

I did like my room but I am not too happy about the noise in the morning outside my door, I was put next to the lifts so I get to hear the conversations going on while people wait for the lifts.

My family had an event here while I was staying, over all it was good. Nice food and drinks, the staff were a little lax in getting food to everyone. 2 People had to o find mains as they didn't get them served.

Nice staff, I'd only stay here again as it is close to my family in Chicago.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Close to South Side Chicago”
4 of 5 stars Reviewed 22 January 2012

Stayed at the Hilton Oak Lawn for three days. Only problem was when I came back to the room one night and the security guard followed me and the wife to our floor acting non nonchalantly as if we couldn't tell he was security. This is why the low rating for service. Lobby is nice and the rooms are clean and spacious. There's a lounge in the lobby that I didn't get a chance to check out, but it sounded like they were having a good time on Saturday night. There are several places to eat nearby and a Walgreen's across the street for your convenience. Chicago's South side and Midway airport are minutes away.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CaliTraveler90 about Hilton Oak Lawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick Harmon, General Manager at Hilton Oak Lawn, responded to this review
24 January 2012
Thank you for your note on TripAdvisor.com and for your positive comments about the hotels convenient location near Midway Airport and Chicago's South Side, how nice our hotel lobby is, in addition to the cleanliness and spaciousness of the guests rooms. I do apologize if our security staff made you and your wife feel uncomfortable in any way. Although Oak Lawn is documented as one of the very safest communities in the whole Chicago area, the safety and security of all our guests is extremely important to us. Late in the evening, I'm sure our security personnel only wanted to make certain that you were escorted safetly,although it may have been possibly for them to be more descrete.

Again, thank you for taking time to let us know about your stay with us. We look forward to having you with us again.

Sincerely,
Rick Harmon
General Manager
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Calumet City, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“My Stay at the Hilton”
4 of 5 stars Reviewed 17 January 2012

I recently stayed at the Hilton Oaklawn just for leisure upon arriving I noticed how clean the front lobby was and how I was greeted by the front desk clerk, I had a speedy check in once I got in my room I was greatly satisfied the room was excellent very clean and spacious, it was quiet and very relaxing, I attended the bar downstairs which was the 95th street bar I had superior service from the bartending staff they were very attentative to me and my guest. The only thing I didn't like was the pool area it was chilly inside and there was not jacuzzi but overall I give the hotel and the staff 4 stars.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ayyyy G about Hilton Oak Lawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick Harmon, General Manager at Hilton Oak Lawn, responded to this review
18 January 2012
Thank you for your note on TripAdvisor.com to let us how much you enjoyed the accommodations and services of the Hilton Chicago/Oak Lawn. It was especially nice to read that you found your room clean and spacious, that our staff made you feel welcome at the front desk...and in the lounge we made you feel welcome, in addition to providing you with and provided you with superior servie. A heating unit in the pool area did fail druring the past week and we have since repaired the unit.

We hope there will be another opportunity to welcome you to the HIlton and Oak Lawn. Thank you again for taking from your busy schedule to share your experience.
Rick Harmon.

Rick Harmon
Genral Manager
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Stevens Point, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Beautifully remodeled”
5 of 5 stars Reviewed 10 January 2012

Our room was excellent, very updated and comfy bed. Loved that the typical split bathroom had a spacious vanity outside the tub/toilet area but also had a smaller sink/vanity within the tub area. This was a very short visit to attend a funeral so didn't use any other areas of the hotel except the concierge lounge (Hilton Gold member). The woman working in the lounge was so friendly, apologized that all the snacks etc were gone (it was almost closing time), but even remembered us the next morning when we stopped in for a quick free breakfast which even had fresh berries and melon in December. The location is an older business area but I felt comfortable and safe would stay again if I needed to be in the area!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bethiejo about Hilton Oak Lawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick Harmon, General Manager at Hilton Oak Lawn, responded to this review
11 January 2012
Thank you for taking time to post such a wonderful review of the Hilton Oak Lawn on TripAdvisor.com, following your recent visit. It was especially nice to read your comments about how friendly our concierge in the Executive Lounge was, in addition to how pleased you were with the split bathroom arrangement in the guest rooms and other the featues of our recently renovated hotel. I will be certain to share your note with our staff members.

Again, we appreciate that you shared your experience with us.

Sincerely,
Rick Harmon
General Manager
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Fort Collins, CO
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Hotel was nice but the staff was excellent”
4 of 5 stars Reviewed 9 December 2011

We stayed only 7 hours at this hotel on our way to Midway Airport but the staff was extremely helpful and kind. They went out of their way for us when we had accidently locked our keys in the rental car and were in a hurry to catch our flight.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask teachergirl1 about Hilton Oak Lawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick Harmon, General Manager at Hilton Oak Lawn, responded to this review
13 December 2011
Thank you for your very kind note. It was wonderful to read that you were especially pleased with our staff and the service they provided and I look forward to sharing your comments with them. We hope you had a wonderful trip and we look forward to seeing you again soon.
Sincerely,
Rick Harmon
General Manager
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Additional Information about Hilton Oak Lawn

  • Hilton Hotel Oak Lawn
Address: 9333 South Cicero Avenue, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453
Price range (per night):* INR7,114 - 12,283

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