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Marriott Oak Brook Hills Resort – reviews, photos

3.5 of 5
3500 Midwest Road, Oak Brook, IL 60523
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Marriott Oak Brook Hills Resort
Marriott Oak Brook Hills Resort
Marriott Oak Brook Hills Resort
Marriott Oak Brook Hills Resort
Marriott Oak Brook Hills Resort
Marriott Oak Brook Hills Resort
Ranked #3 of 8 hotels in Oak Brook
4.0 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    19
    26
    17
    2
    5
Date Rating
wheaton IL
Senior Contributor
42 reviews 42 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“No big deal”
3 of 5 stars Reviewed 15 January 2012

This hotel has the air it will be amazing and I can tell you it is average a best.
Rooms are the strangest form of luxury. We had a presidential suite that the be was comfy, bathroom strange set up, toilet paper in your knee, tub high, tub did not work no light near the mirror. I have had better mini fridges in Hampton inns.
We spent the weekend there and past a room that had room service dirty dishes in the hall way for two days. We were all of 10 guests Friday night, we were promised champagne and truffles never received. We were in a group for the meeting spelled our last name wrong for the meeting room, we sat in the bar in the evening our bartender was this little girl who might be 2 days over 21 they closed at 11 on a Friday night. The pool was freezing could not swim. the breakfast buffet was great and the service was as well.

We live in the area, it's a shame I do not have better things to share.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask zimrock about Marriott Oak Brook Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice hotel, bad experience”
4 of 5 stars Reviewed 5 January 2012

The hotel and setting are very nice. I would stay there again, BUT I would skip their Windows restaurant. Worst dining experience of my life -- incomplete meals, missing meals. The waiter totally disappeared for about a half hour. It was 1 3/4 hours before everyone in our party of 11 was served (we were a large party but the restaurant was practically empty). Those with meals had to scrounge for butter, sugar, etc. My husband paid $120 for seven breakfasts and although the front desk apologized and took my name, we did not receive a discount or any other consideration.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Happytrails044 about Marriott Oak Brook Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Enjoyed our short stay.”
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We were just in town for the Christmas holiday and always stay at Marriotts. We really did not spend a lot of time at the hotel because of family in the area, but found the time we did spend to be very pleasant. The hotel has very nice comfortable rooms. Breakfest was included in our two night stay and it was excellent for a buffet. The wait staff was wonderful. The grounds include a golf course. Very close to the Oak Brook shopping area and some very good restaurants. The work out room was also very nice for a hotel.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Christine B about Marriott Oak Brook Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Top Contributor
65 reviews 65 reviews
Reviews in 52 cities Reviews in 52 cities
20 helpful votes 20 helpful votes
“I found a gem by accident”
5 of 5 stars Reviewed 16 December 2011 via mobile

Unbelieveable service with beautiful rooms. Staff went out of their way to make my family welcome. Will definitely come back here again.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dennysre about Marriott Oak Brook Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urbana, Illinois
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Okay but not great in the winter”
3 of 5 stars Reviewed 15 December 2011

The room we had for several nights was clean and quiet but small and cold. Even when the thermostat was set on 75', the room temperature stayed below 69'. The only eating places were the main restaurant-okay food but erratic service and fairly high prices-and a coffee shop with coffee and breakfast foods only. There are many fine restaurants in the area if you have the time to drive through heavy traffic. We enjoyed the unusually large indoor pool. The staff was generally pleasant.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NancyM45 about Marriott Oak Brook Hills Resort
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Additional Information about Marriott Oak Brook Hills Resort

  • Marriott Oak Brook
  • Oak Brook Marriott
Address: 3500 Midwest Road, Oak Brook, IL 60523
Price range (per night):* INR7,003 - 13,228

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