During a recent Chicagoland snowstorm, this hotel offered our company a $59 rate. We took them up on it instead of battling a two hour drive home. It turned into a great stay! The staff was very pleasant & upbeat. The hotel lobby is spacious and lovely. We stayed on the 7th floor (top). The hallways were clean and wide. The room was pleasantly appointed and clean. Ample enough space. Typical closet space. At first the bed felt too soft but it was perfect for sleeping. Large flat screen tv with movie rentals available. Bathroom was clean and nice. They provided you with Crabtree & Evelyn products. The wood paneling on the lower part of the sink was worn but nothing outrageous. Coffee maker in the room with complimentary Wolfgang Puck coffee and various teas. No refrigerator or microwave. The hotel offers free shuttle service to nearby businesses. We dined nearby and noticed the hotel's shuttle van drove by a few time during our dinner to drop off & pick up hotel guests. It was a very quiet hotel during the night. Checkout was a breeze on the room's televsion. We would stay here again.

I stayed at the Doubletree Oakbrook earlier this week. It is a beautiful hotel which is why I still gave it 3 points. But my room with two double beds had 8 pillow between the two beds. You would think that was a good thing. But 4 of the pillows were visibly dirty. Hair , snot and even a very clear footprint on one of them. That grossed me out so bad I couldn't trust that anything else was clean and did not sleep comfortably. I wonder what their pillowcase changing policy is when they have that many pillows.

We stayed at the DoubleTree for a conference. The check in process was very smooth and the service was great. The rooms were very clean and spacious with all the perks you expect. The workout area and equipment were well kept and clean and the pool was perfect. The food and beverages were served quickly and with a smile.
The only draw back I had with my entire stay was an issue with a taxi service (which was not owned or operated by the hotel); the general manager Dick Turner went way above and beyond to help correct the situation. That kind of concern for customer service was more than I had expected.

Nice place, good price on Hotwire. Would stay again.