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Residence Inn Chicago Oak Brook – reviews, photos

3.0 of 5
790 Jorie Boulevard, Oak Brook, IL 60523
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Residence Inn Chicago Oak Brook
Ranked #2 of 8 hotels in Oak Brook
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    13
    14
    8
    1
    1
Date Rating
O'Fallon, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Comfortable and Clean”
4 of 5 stars Reviewed 9 December 2010

Ive stayed here two times each time for a week due to TDY orders(I'm military) and each time has been a great experience. The staff is very helpful and goes above and beyond to make you feel welcomed. The rooms are very clean. They serve dinner on monday - wednesday and its usually ok(dinner includes free beer on tap and wine). Breakfast every morning. The only drawback of this hotel IMO is that the tv's are outdated and the beds are kinda firm....but that's a small price to pay for the hospitality this place provides.

  • Stayed December 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Top Contributor
56 reviews 56 reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Very good experience; a bit pricey; look for special rates”
4 of 5 stars Reviewed 24 September 2010
1
person found this review helpful

The staff were nice, the breakfasts were free and good. The one bedroom suite was wonderful including the small kitchen (stayed a week for work). The hotel is near great walking paths (McDonald's Hamburger University is about 8 minutes walk; definitely check it out; it is real, attractive, and on a property that looks like a small college campus). The only issue...price. If you can get a special rate or think you can fight for it. The Oak Brook Mall is near by (need a car) and this offers great shopping and excellent restaurants. I would stay there again and would recommend it especially for longer stays.

  • Stayed August 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Would give it 3.5 stars. Quite adequate.”
4 of 5 stars Reviewed 23 September 2010

At first the staff was not being accommodating to our early check in request, but after realizing the urgency, they were able to find a room for us, even at full capacity. The room was a little less updated than I would have liked, but roomy and clean with a full kitchen, sofa, armchair and small TV. The breakfast bar in the morning was below expectations, but overall there with no issues with our stay. Would not be my first choice in Oak Brook, but would not rule it out either.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kitchener, ON
Senior Contributor
47 reviews 47 reviews
Reviews in 40 cities Reviews in 40 cities
26 helpful votes 26 helpful votes
“First Class Hotel - Will Stay Here Again!”
5 of 5 stars Reviewed 2 August 2010

Stayed for two nights while visiting the city and seeing a White Sox game; this hotel is a fabulous property! Spotless rooms, very quiet and comfortable beds. Excellent breakfast. Right of I-88, which gives ease of access to and from the city. If I am in town for leisure or business, I will definantely look up the Residence Inn Oak Brook!

  • Stayed July 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aplington, Iowa
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Helpful staff, quiet rooms, nice facilities”
4 of 5 stars Reviewed 14 June 2010

I stayed here for two nights as part of a conference that was being held at the nearby Hamburger University at McDonald's Corporate Headquarters. While the hotel is a little difficult to see from the main road, it is easy to get to with directions and conveniently located to shopping and restaurants.

The rooms are spacious and comfortable. The staff was great. We were supposed to have a shuttle between our hotel and the conference location provided by the main conference hotel and even those this was less than smooth, the staff at the Residence Inn were helpful and continued to work to help us out. The breakfast was wonderful as well.

The only downside is that the wireless internet is still 11.0 Mbps which is a little slow by my standards. They also advertise wired access in the rooms, but I was unable to find the connection.

  • Stayed June 2010, travelled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Residence Inn Chicago Oak Brook

  • Residence Inn Oak Brook
  • Oak Brook Residence Inn
Address: 790 Jorie Boulevard, Oak Brook, IL 60523
Price range (per night):* INR6,503 - 11,616

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Residence Inn Chicago Oak Brook
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