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Residence Inn Chicago Oak Brook – reviews, photos

3.0 of 5
790 Jorie Boulevard, Oak Brook, IL 60523
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Residence Inn Chicago Oak Brook
Ranked #2 of 8 hotels in Oak Brook
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
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Date Rating
Detroit, Michigan
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“If you like your sleep, don't stay here!”
3 of 5 stars Reviewed 10 May 2011

Overall, the hotel was great. The continental breakfast in the lobby was a nice touch (although there were no hot foods like scrambled eggs or pancakes - only cereals and bagels). As usual for a Residence Inn, the rooms were spacious and there was a kitchenette, bed, and sleeper sofa in each one. The staff was kind and speedy about accomodating any requests. My only major concern with the hotel is that the beds felt like you were sleeping on rocks, the sheets were thin, and if you turned up the thermostat, the radiator made a loud wretching noise. Maybe that was just my room and not all rooms. Anyway, for what you pay it is a good value. But just don't expect a luxurious sleep.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask katmarie86 about Residence Inn Chicago Oak Brook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
“Had better”
3 of 5 stars Reviewed 14 April 2011

I arrived at the hotel at 12am and there was no one at the front desk, as a matter of fact i ended up waiting for the guy to feel like popping up from a hidden office they have . His shirt was wrinkled and he didn't look like he cared about his appearance. I had a three night stay that got weirder by the day, there was someone in the hotel smoking pot and the coffee machine still had the coffee filter from the previous guest, the fridge in the room was making banging noises here and there as well. All in all the stay wasn't that horrible as it seems the morning staff were very sweet and attentive and it was just of the freeway, even though it is in a confusing business park that you needed to take a make twist and turn to find. there was a pool, whirlpool, and business center that was easy and fast to use. If in Oak Brook for business I guess this hotel is ok to stay at but just ok.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LifeLover00 about Residence Inn Chicago Oak Brook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davenport, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Favorite hotel in Oak Brook”
4 of 5 stars Reviewed 24 March 2011

I've stayed at several different hotels in the area, but this has become my favorite. Very conveniently located, great service, nice rooms and good breakfast. Only downside is that they don't offer standard rooms with 2 double beds, just a queen bed and a pull out sofa. So not as convenient/comfortable when you're travelling with friends/family.

  • Stayed February 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ITGeek_11 about Residence Inn Chicago Oak Brook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Beds were really uncomfortable, service was excellent though.”
3 of 5 stars Reviewed 19 March 2011

The bed were very uncomfortable, we had the regular bed, the sofa pull out, and a roller bed, the regular bed was decent, the others were horrible. Staff is great, they are really nice and helpful. The indoor pool/jacuzzi was really nice, they're very relaxing. Breakfast was good too.

  • Stayed March 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask od24 about Residence Inn Chicago Oak Brook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O'Fallon, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Comfortable and Clean”
4 of 5 stars Reviewed 9 December 2010

Ive stayed here two times each time for a week due to TDY orders(I'm military) and each time has been a great experience. The staff is very helpful and goes above and beyond to make you feel welcomed. The rooms are very clean. They serve dinner on monday - wednesday and its usually ok(dinner includes free beer on tap and wine). Breakfast every morning. The only drawback of this hotel IMO is that the tv's are outdated and the beds are kinda firm....but that's a small price to pay for the hospitality this place provides.

  • Stayed December 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dannymarino131 about Residence Inn Chicago Oak Brook
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Additional Information about Residence Inn Chicago Oak Brook

  • Residence Inn Oak Brook
  • Oak Brook Residence Inn
Address: 790 Jorie Boulevard, Oak Brook, IL 60523
Price range (per night):* INR6,503 - 11,616

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