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Chicago O'Hare Garden Hotel – reviews, photos

2.0 of 5
8201 W Higgins Rd, Norridge, IL 60631 (Formerly Wyndham Garden Hotel Chicago - O'Hare)
Hotel amenities
Chicago O'Hare Garden Hotel
Chicago O'Hare Garden Hotel
Chicago O'Hare Garden Hotel
Chicago O'Hare Garden Hotel
Chicago O'Hare Garden Hotel
Chicago O'Hare Garden Hotel
Ranked #1 of 1 hotels in Norridge
2.0 of 5 stars 309 Reviews
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309 reviews from our community

What travellers say about this hotel
  • Blue line(5)
  • DO NOT STAY(4)
  • Parking lot(3)
  • Free breakfast(3)
  • Web site(3)
Traveller rating
    9
    42
    59
    66
    133
Only show reviews for Family (35) | Couples (56) | Business (52)
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Not worth it”
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

So many things wrong with this place, When you first enter, it appears to be a nice place, with a good lobby, chandeliers, etc. As I got my key cards and walked through the hallway, I noticed all of hallway lights are not covered, and make this incessant buzzing noise. 3/4 key cards that I obtained for my room did not work. When I finally got the correct key card to enter, the room smelled of smoke, despite being a nonsmoking room. The smoke detector on the wall had been ripped out.

The beds were dusty, and were not even flat, they crooked towards the floor at a 10 degree incline. The room was also freezing cold, and it took the heater all day to warm it up to an acceptable temperature. When I got up in the morning to go get breakfast, there were a bunch of ho hos that were still in their wrappers, with a sign that said "Express Breakfast" on it.

Needless to say I was not impressed. This is possibly the worst places I have ever stayed. I asked some staff what happened to this hotel, as the decorations and some other parts of the room looked as if this was once a decent place to stay. Apparently, the current management was running this place into the ground, and have not invested in maintaining the place in years, and have been making terrible decisions. For example, the bistro restaurant that used to be connected to the restaurant was a decent place to eat, but as the quality decreased, nobody wanted to eat at the restaurant anymore. So they are in the process of taking out a restaurant to make room for office space. What business would want to rent office space in a third rate hotel? All of that money spent on reconstruction of that space could have been used to at least trying to make this place a decent place to stay.

The most hilarious thing is the management seems to be oblivious to how terrible this place really is! Everywhere there are signs saying we should rate them online on hotels.com and Expedia. I hope that they bring in someone new to manage this place.

Room Tip: Im sure all of them are terrible
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Tyo607 about Chicago O'Hare Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
“STAY AWAY!”
1 of 5 stars Reviewed 26 January 2012

Besides the fact this place is a dump (the traveler pictures alone paint a pretty good picture of what to expect), the cheap rate is not worth the fact that my CREDIT CARD NUMBER WAS COMPROMISED!! If you want to save money and stay here (crazy!!), then PAY CASH! Do not let them take an imprint of your credit card!!!!!

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Kevin T about Chicago O'Hare Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Great for airport”
3 of 5 stars Reviewed 22 January 2012

Nothing special really. At $40 a night I can't complain to much, a few perks are they have 24 hour shuttle and will let you leave your vehicle for $7.50 a day. Outside of that the carpet is worn, wall paper falling off, and our room has a nice stain on the ceiling. There is also a lot of traffic noise. But for our purpose it was cheep and close to the airport, we would stay again

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jason S about Chicago O'Hare Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
“Bed bugs”
1 of 5 stars Reviewed 19 January 2012

I stayed here for 5 days but we left early because it was so bad. Wireless internet only in lobby. Breakfast was a tray of desert rolls you buy at the grocery store pre wrapped. They could not transfer calls for my business meeting. Then they didn't answer any calls i had to do the meeting on my cell. A week after we came back we got bed bugs. we had our house inspected and there was none so it came from this hotel. One of the cabinet doors was riped off. TV di not work. Room was dirty. Gross smell in the rooms. (we had asked to change rooms but the smell was still there) TERRIBLE i would never go back.

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask chloe_n27 about Chicago O'Hare Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matlock, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good Enough.”
3 of 5 stars Reviewed 9 January 2012

Reasonable price for clean sheets, clean towel, and an airport shuttle. That's all I need on a layover. Who cares that the garbage had not been emptied and the bath tub looked like it had been attacked by a lawn mower. I would stay here again on a layover or if I was spending a few days in Chicago.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask WpgMBMatlock_Canada about Chicago O'Hare Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Chicago O'Hare Garden Hotel

  • Chicago Ohare Garden Hotel
  • Chicago o Hare Garden Hotel
  • Ohare Garden Hotel
Address: 8201 W Higgins Rd, Norridge, IL 60631 (Formerly Wyndham Garden Hotel Chicago - O'Hare)
Price range (per night):* INR3,001 - 4,613

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