We had booked this hotel for 2 days in advance online. When we checked in, the receptionist asked to see my id, and after looking at it said, "oh, we don't accept guests under 21 and you can't stay here." Nowhere on the website did it even MENTION anything about an age limit, and we had figured since we were both over 18 that there would not be a problem. The receptionist did let us stay, unfortunately for us, and informed us that our smoking room that we had reserved was not held for us and we would have to stay in non-smoking. After a long day of driving, we just agreed. When we got to our room, we discovered that the chain lock attached to the wall did not work. Also, the tub was muddy!!!! We thought this was bad, but if we had only knew the condition of our second room, we definitely would have stuck with the first. The next day, after a lovely day in Chicago, we asked to be moved to a smoking room; as we opened the door to our room, we were met with an overwhelming,musty/mildewy stench. The bathroom in this room was even worse than the first. The floor was dirty and we would not recommend walking around barefoot. The windows did not instill a sense of safety in us either; the window lining was falling off and was held on by a piece of masking tape. To add to the laundry list, we went to use one of the towels and a cup and found many hairs. This was one of the nastiest, most disgusting places we have ever seen. For your your own safety and health,DO NOT STAY HERE!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC