We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baymont Inn & Suites Naperville – reviews, photos

2.0 of 5
1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Exel Inn)
Hotel amenities
Special offer
Stay 3, Save 20%
Baymont Inn & Suites Naperville
Baymont Inn & Suites Naperville
Baymont Inn & Suites Naperville
Baymont Inn & Suites Naperville
Baymont Inn & Suites Naperville
Baymont Inn & Suites Naperville
Ranked #13 of 18 hotels in Naperville
3.0 of 5 stars 12 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

12 reviews from our community

    Trip type
Traveller rating
    4
    1
    1
    1
    5
Date Rating
Wheaton, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“Impeccable Staff”
5 of 5 stars Reviewed 3 February 2012

Even though this place is not a four star on Michigan Avenue,it is placed within walking distance to downtown Naperville. Not my reasoning at all for being so pleased. I needed a place to hang my hat while I was closing on a home. Now, although at $260/week (through Priceline at a one or maybe two star rating) with some decent necessities met like cable, Wii-fi, maid service every day, a decent continental...for the price, I definitely was pleased with what I received. After two months here, the most memorable and best part about this place was the staff. They were personable,but respectful. Prompt, happy to get you what you needed, took care of stuff right away. Never later, always now, for a long term stay like I had,this place with these people is what gives a two star a five on this site.They made mefeel at home,while maintaining professionalism. good stuff, very happy.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Patrick K for Naperville
Ask Patrick K about Baymont Inn & Suites Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubuque, Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Steer Clear of This Place!”
1 of 5 stars Reviewed 11 October 2011

This is possibly the worst place I have ever stayed. As we pulled up to the hotel there are people hanging around outside in their pajama pants smoking. There are people hanging out in the lobby and in their rooms with their doors open - apparently people live at this hotel. One woman was walking around in her room with her door open in a thong - barf! One couple in our party arrived to their room finding the door propped open and the tv on. They went back to the desk and asked for a different room where they were told the maid was likely just making sure everything worked. When they returned to the room and checked it out even further they found a 3 foot smear of feces on the bathroom wall. They had to argue with the front desk person to get a different room. He finally "found" a room after a long, long time. In our room, there was a guy next door they played the same chord on his guitar and sang (terribly) along until 0230 AM! The room phone did not work - the button that one pushed to dial the front desk directly was broke. I would guess from overuse based on the experience we had. We expected a clean plain hotel without frills. It was a dump! Stay clear of this place!

  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by cindyfromdubuque for Naperville
Ask cindyfromdubuque about Baymont Inn & Suites Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Naperville hotels

Stardust Motel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1477726?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Courtyard by Marriott Chicago Naperville
4 of 5 stars
Show Prices ABS:HotelCheckRates-d87905?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Arista at CityGate Centre
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1159199?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn Chicago Naperville
4 of 5 stars
Show Prices ABS:HotelCheckRates-d87907?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fairfield Inn & Suites Naperville
4 of 5 stars
Show Prices ABS:HotelCheckRates-d225860?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Richmond, Virginia
Top Contributor
224 reviews 224 reviews
Reviews in 74 cities Reviews in 74 cities
155 helpful votes 155 helpful votes
“So Bad we did not even check in”
1 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

I have always had satisfactory stays at Baymont properties, so I did not bother to check Trip Advisor. When will I ever learn? The Baymont Naperville is located in a dying mall. It is dreary from the outside. The reception and breakfast areas are small and dreary. We asked to see the room before we checked in. One smell and one look and we cancelled our reservation and began the search for a new place to stay. I have never seen a Baymont in such a sorry condition. We would not have spent a week there, even if it were free.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
Was this review helpful? Yes
See 5 more reviews by DonPaulo for Naperville
Ask DonPaulo about Baymont Inn & Suites Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I would NOT stay here ever again!”
1 of 5 stars Reviewed 7 August 2011

The first thing when we walked in was the reeking smell of cigarettes. Also the power wasn't working so the front desk had to reset the breaker for our room. The AC keeps turning off and the room also contained an annoying fly and several mosquitoes, I'm praying there are no bed bugs. The bathroom door is broken. The only positives are they did let us check in early, the internet seems to work well, and the bed was comfortable.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask helokittty about Baymont Inn & Suites Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Like staying at a halfway-house!”
1 of 5 stars Reviewed 14 July 2011

I stayed for a week with my family of 4, including 2 teenage daughters. All hours of the day and night there was a crowd of 5 - 8 adults hanging around outside the main entrance -- talking, smoking, and some drinking. You have to walk through this crew every time you enter or leave the hotel. There were also frequently people hanging out in cars in the parking lot. One day we pulled up and there was a party going on in a second floor room; the crowd there had removed the screen and were hanging out of the window calling out to people who pulled up. The continental breakfast was pathetic and they ran out of several things, including coffee. The room was clean, but had a strange odor to it. To be fair, the staff was friendly and the price was cheap.

Room Tip: Stay somewhere else
See more room tips
  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Azmaveth about Baymont Inn & Suites Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Baymont Inn & Suites Naperville also viewed

Red Roof Inn Chicago Naperville
4.5 of 5 stars 57 Reviews
Naperville, IL
Show Prices ABS:HotelCheckRates-d87911?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN Naperville Inn
4 of 5 stars 70 Reviews
Naperville, IL
Show Prices ABS:HotelCheckRates-d87912?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Country Inn & Suites Naperville
4.5 of 5 stars 82 Reviews
Naperville, IL
Show Prices ABS:HotelCheckRates-d87913?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Naperville, ranked by popularity »

Been to Baymont Inn & Suites Naperville? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Baymont Inn & Suites Naperville

1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Exel Inn)
Price range (per night):* INR2,779 - 4,002

Owners: What's your side of the story?

If you own or manage Baymont Inn & Suites Naperville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Baymont Inn & Suites Naperville
Show the lowest price for this hotel (from our partners)
Show Prices