I needed a place to stay during a college reunion. Not going through the alumni office I called the Fairfield as they all have a consistant quaiity. This Fairfield, however, had above average comfort, convenience and friendly helpful staff. Their weekend rate in this city of business was reasonable. Obviously, the inn had been remodeled in the past several years. Naperville is a great community to live, work, or visit at about 30 miles west of the Loop.

After we lost our reservations at a nearby hotel last minute, we went to the Fairfield hoping they would have a room available. Luckily there was one that had been cancelled and the front desk staff was so helpful in getting us situated, despite it being nearly 3 in the morning. The continental breakfast was delicious and the rooms were very nice. Really enjoyed the stay here!

Andrew assisted me in releasing funds that was being held by my bank. I called Andrew about 3 times and he was so nice, patient and understanding. My bank needed a letter from fairfield inn stating that they have no intention of collecting the funds that is used to hold the room. My bank wanted to hold it for 30 days!

Thank you Andrew you are awesome. I don't think anyone would have went over and beyond like you did. Thank you so much. This is the reason why I only stay a Marriott hotels. You treat your guest as though you have known them forever!

Thanks again

Doris Davis

Me and my family go to this hotel every year before going to the Wis Dells Waterpark. We go again in 6 days. An employee told me that she heard the fire alarms go off when I rang the bell on the elevator; so the fire alarms probably go off too often, although I have never heard them. My room didn't have a fridge; but was decent. The pool went from 3 1/2 feet deep to 4 1/4 feet deep. The spa was about 2 feet deep. Quiet hotel. Very nice.