We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn Chicago Naperville – reviews, photos

2.0 of 5
1698 West Diehl Road, Naperville, IL 60540
Hotel amenities
Red Roof Inn Chicago Naperville
Red Roof Inn Chicago Naperville
Red Roof Inn Chicago Naperville
Red Roof Inn Chicago Naperville
Red Roof Inn Chicago Naperville
Red Roof Inn Chicago Naperville
Ranked #1 of 18 hotels in Naperville
4.5 of 5 stars 57 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

57 reviews from our community

    Trip type
Traveller rating
    36
    13
    7
    1
    0
Date Rating
1 review
“Red Roof Inn”
5 of 5 stars Reviewed 4 February 2012 via mobile

What an awesome experience. First off, I had a medical emergency during my stay (heart) and the manager, Cathy, was wonderful. You could tell she was genuinely concerned. She even attempted to contact me in the hospital to make sure I was ok.
As far as the room itself, amazing. Huge king size bed....flat screen t.v....coffee maker in room.
Also, fridge and microwave. As well as a safe.
And to make the room 5 star was the work station with a REAL computer chair. Wow. I was shocked

The only downfall is no breakfast. However, there are so many restaurants, that there really is no need for an in inn restaurant.

Thank you again for a great stay

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask johnoz1968 about Red Roof Inn Chicago Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof Inn Chicago Naperville, responded to this review
5 February 2012
Dear John,

Thank you so much for your kind words. I am so happy that you like our newly renovated rooms. It was truly a pleasure to meet you and I hope you are feeling better. Thank you again for staying with us and I look forward to seeing you in the near future. Have a wonderful day.

Kind Regards,

Cathy Wingler
General Manager
Red Roof Inn Naperville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
“af”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I stay at this hotel at least weekly and have to say it's one of the best hotels I've been to. The newly renovated rooms provide a high-end feel. Michelle, the front desk staff, is one of the most knowlegable, friendly, and efficient people I know. She's just great. Always has everything ready for me to sign and go. Very happy here. Will continue to stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask andrea f about Red Roof Inn Chicago Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof Inn Chicago Naperville, responded to this review
28 January 2012
Dear Andrea,

Thank you so very much for taking the time to post a review . We are so pleased to hear that you enjoyed our newly renovated room and that you will be returning. I have shared this with Michelle as well. It is such a pleasure to serve you and we look forward to seeing you in the near future.

Kind Regards,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville
2 reviews
“Work”
4 of 5 stars Reviewed 11 January 2012

The rooms have recently been remodeled and are nice. They are clean. The staff is friendly. I stay in a Business King. Refrigorator, MW, free phone.

Room Tip: Stay in the middle units, better WIFI. South side quieter.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask SirOntheRoadAlot about Red Roof Inn Chicago Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0195, Manager at Red Roof Inn Chicago Naperville, responded to this review
25 January 2012
Dear SirOnTheRoad,

I am so glad that you enjoyed our newly renovated rooms. Thank you so much for your kind words. We look forward to seeing you again in the near future.

Thank you,

Cathy Wingler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“WOW!! This place is now Awesome!!!”
5 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

The new redesign of the guest rooms has a feel of being in a W Hotel room. Very modern, clean fresh. Deep Dark woods, hard wood laminate floor, new sinks with basin so much higher. The beds are Awesome and not something you would expect for Red Roof or an economy chain, I slept like a baby in the pillowy top. WOW!!!! Flat panel TV's on the wall, in room safe and the staff was friendly.
For me there is a personal drawback and that is they made it 100% smoke free, great and bad idea, lots of people standing outside smoking and prob dont fit a good portion of their demographic. I wouldnt stay here again until it warms up outside, just a personal thing.

Room Tip: Ask to be on the backside facing Steak and Shake for less noise.
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask brijoli about Red Roof Inn Chicago Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
“Great hotel and priced nicely”
5 of 5 stars Reviewed 12 November 2011

Excellent hotel, near a lot of thing in Naperville.
Rooms are very clean, most have just been remodeled.Pricing is also very good for this area. It's right by the tollway, so going to Chicago or going west is very easy
Staff of Michelle,Viridiana,Claribel, Jorge and Jose are excellent.
They have made the stay here very nice.
Rooms are cleaned at reasonable times also.

Room Tip: The double bed rooms,no fridge though @ $40.00 a nightis a great price for this area
See more room tips
  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask J Z about Red Roof Inn Chicago Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Red Roof Inn Chicago Naperville also viewed

Country Inn & Suites Naperville
4.5 of 5 stars 82 Reviews
Naperville, IL
Show Prices ABS:HotelCheckRates-d87913?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Arista at CityGate Centre
4.5 of 5 stars 74 Reviews
Naperville, IL
Show Prices ABS:HotelCheckRates-d1159199?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Courtyard by Marriott Chicago Naperville
4 of 5 stars 32 Reviews
Naperville, IL
Show Prices ABS:HotelCheckRates-d87905?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Naperville, ranked by popularity »

Been to Red Roof Inn Chicago Naperville? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Red Roof Inn Chicago Naperville

  • Red Roof Inn Naperville
  • Naperville Red Roof Inn
Address: 1698 West Diehl Road, Naperville, IL 60540
Price range (per night):* INR3,724 - 4,724

Owners: What's your side of the story?

If you own or manage Red Roof Inn Chicago Naperville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Red Roof Inn Chicago Naperville
Show the lowest price for this hotel (from our partners)
Show Prices