My sister and I stayed here when it was Comfort Inn. Prior to our arrival, we reserved a handicap-accessible room. Upon our arrival, we found the room was not as promised. The desk clerk did not know what a handicap accessible room was. No offer was made to correct the situation, the manager (Victor Patel) was unavailable, and there was no referral to stay elsewhere. Following the uncomfortable visit, we tried to contact someone in parent office, but received a blunt response that they would do nothing about it. Although we have since stayed in Choice Hotels in other locations, we will never stay at this location again.
- Quality Inn Mount Vernon
- Mount Vernon Quality Inn
