I have stayed here a couple times in the past, but this time is the last. First, friends staying had to leave early, they got charged for a extra day even though they checked out before the check out time. When I checked out, we got charged for a higher rate than what was quoted. After a short dicussion they did drop the price For the most part the room was just fine. It is their policy that is wrong. Next time I will drive farther to another motel. I will be back next year, but not at this motel. Unfortunatly, my opinion is shared by few more people from the same event

The night clerk came to my aid when my husband had a low blood sugar, diabetic episode in the middle of the night., 2:30 am. She watched while I went to our car in the parking lot to gather his pills. It happened to be very cold and snowing. Held the door for me, and offered juice or milk with muffins to help with his sugar levels. Very kind and nice.
I really appreciate that kind of attention while we are away from home.
Thank you, Debra, the night clerk.

After reading all the negative reviews ( seems to come from the same family members and giving one sided view of the whole situation ), i would like to complement this hotel for thier friendly customer service and clean rooms. I have been visiting this hotel for the last 2 years and never once treated bad or also double booked. The staff always went the extra mile to make my stary comfortable.

Our family reunion was affected negatively because the management at this hotel chose not to correct their double booking mistake.
I called this hotel in early July 2007 to book a room for Labor Day weekend. The hotel was supposed to have reserved a block of rooms for our reunion at a special $67 rate. I was told by the desk that they had no knowledge of our reunion and the rate was $125 per room. I did not book the room but found other arrangements with family members about 1 hour from the picnic location.
The day of the family reunion became chaotic when a police man showed up at the picnic demanding family members to vacate their rooms. The hotel wanted to give the rooms to a wedding party that they had double booked for Labor Day weekend.
The day lost its fun, excited, happy to see you feeling as it was replaced with a black cloud. Tempers flared, family worried they had lost their rooms, our normal family picnic routine was completely interrupted. Precious family reunion pictures were even affected as family members were not able to be in the pictures because they were delayed well into the afternoon instead of being right after the meal.
The hotel problem did not go away because the hotel failed to own up their mistake and make things right. What a shame!