The hotel itself was EXCELLENT. The room was spacious and so very clean. the entire hotel was clean too. the indoor pool and hot tub were Excellent-very clean and enjoyable. the breakfast wasn't that great. English muffins, white toast, coffee, juice and milk, 2 kinds of cereal and biscuits and white gravy. The hotel is located in close proximity to everything there is to do in this quaint sleepy little town. Fort Massac State Park was beautiful and fun. the Superman statue was cool and the Superman Museum was fun to see. the Hollywood Americana Museum right across the street from Harrah's Casino was a cool place to visit as well. there is a Dippin Dots store right across the street from City Hall where the statue is and it was wonderful. there are plenty of restaurants to choose from as far as eating out goes. we chose to eat at Kentucky Fried Chicken because they had an All You Can Eat Buffet and it was so delicious and a good price. Everything was really fine. My only negative was with the check in person (Alexis). she was coloring with colored pencils when we got there, I guess we interrupted her fun. she seemed like she didn't want to be working there at all, she'd rather be coloring. I had made reservations online for a lower price and had paid for the room based on these reservations 2 months prior so everything should have been set. However, upon check in, this hotel charged my credit card again for the same room for the same amount!!!! when I approached the font desk girl about this, she stated she didn't know anything about that, all she had to go on was whatever reservations had on the computer and that I should call my bank. I told her I wasn't going to call my bank because my bank was not the one who charged me twice for the room-they (super8) did. I demanded she get me reservations on the phone or someone who was willing to help me with this. she reluctantly called her manager. what she was told by the manager was that even though the room is already paid for, they put a hold on my money for the room during my stay and it would get released upon check out. then it was up to my bank to reverse the charge and it could take up to 2 weeks!!!! I thought this was so crappy because although I will be getting my money back eventually, my money was tied up on hold like this for the duration of my stay. what's the point of paying for a room online if I'm going to get charged twice for that same room for the same stay, even if it temporarily. I hate this hotel chain and will never ever book any hotel stays with them again in my life. Not surprisingly enough, I had somewhat of a similar problem with another Super8 hotel where I had just stayed in Chicago that same week. even though the room was great, the hassles with reservations made it not so enjoyable. I will stick to LaQuinta where everything always turns out 100 percent fine.

The room was very big, king size bed, recliner chair, swimming pool. Great breakfast in the morning including biscuits and gravy. Clean. There were a few things not working so they did drop $10 off the bill without me even asking for it!

This hotel is in that gray area, between good and bad because the management did some things well, and other things not so well at all.

The room, though small was adequate. It was clean. The A/C was fine. The shower did go from hot to cold to hot again at random intervals. The wi-fi connection was also sporadic--it would drop you sometimes after a couple of minutes, and then after ten minutes. This is assuming that you could even get on in the first place, which at times as difficult.

The pool was somewhat cloudy. It seemed as though the filter/filter motor was just not running. The pool was well cholorinated so it seemed safe. The hot tub was out of order. The manager claimed it had been vandalized, coincidentally right before the biggest weekend of the year of this hotel. Presumably there are no pool supply stores in southern Illinois or the Paducah KY area to source hot tub parts from. Disappointing.

The breakfast was adequate. The orange juice had a sour/bitter taste making it essentially undrinkable.

I must admit that if I were ever to attend the Superman Festival again in Metropolis IL, I would consider strongly staying at either the Baymont Inn or the Harrah's hotel, both in town and both more expensive. I would definately think twice about staying here again.

I chose this hotel over slightly cheaper options down the road in Paducah because a) I love the whole concept of Metropolis (there are Superman posters in the lobby) and b) the doors to the rooms are inside, which felt safer for a woman traveling alone. I had a fine experience at this hotel and it's a decent choice for a one-night stay while traveling. Pros: Friendly staff, cheap, safe, near the highway and fast food places. Good, hot shower. Cons: Not the cleanest or best kept-up (in my room, the coffee maker leaked and several light bulbs were burnt out). Found a hair in one of my disposable cups. Don't expect a good breakfast (though the choices were average for a continental spread). All in all, you get what you pay for but I think there are worse choices along I-24 in Illinois and Kentucky. Stop and see Superman Square (about 2 minutes farther into town from the hotel) while you are there. It's worth it.