I was put in this hotel by American Airlines at 11:00 at night. I have never been so scared in my life. The place had a stinch unlike any other and needs to be torn down. They also charged me an additional $10 to have a non-smoking room and called it an upgrade fee. The airport chair would have been an upgrade. After I was told the shuttle could not take me back the airport I went to my room with no other options and put towels on everything! to lay down. I slept for two or so hours with both locks and a chair in front of the door. Every review you are reading other than mine is true. This was the most frightening thing I have ever been through in my life do not stay there!

This hotel is horrible!!
We actually only booked it because the good rates we got for the hotel we were in, didn't apply for that day, and we needed a hotel close to the airport for our last day in Chicago.
It started bad, checking in was an awful experience. The man who I spoke to, was rude, unpolite and not willing to help at all. I tried to ignore this, it was my last day in Chicago anyways, we only needed a place to sleep.
The room was a dump!! really dirty and unhygienic. The maintenace of that place is zero.
Well, sometimes is worth to pay a little bit more to avoid this type of stuff.

please avoid,lets start with the airport shuttle(a joke)you phone and they tell you on the hour every hour at zone 3,what they do not tell you to do is to look for the Super8 van from the same road it serves both motels,they suppose to be renovating the place but after finding all the creepy-crawlies in the bathroom the place needs pulling down and concreting over, i just wish i had read the other reviews.

I didn't know something like this could really exist. The only reason I can see for it existing is that Chicago is SO expensive, that to get a room at an affordable price you have to sleep in a place like this.

The staff was not rude, but the place was just too dirty. The carpet seemed to be coated in a layer of dust/dirt. It was actually "crunchy" in places. No way you're going to walk on this carpet with bare feet. The ceiling was stained; the walls and doors were stained; the matress had blood stains. There was no peep hole device in the door, just an open hole. Anyone could look in the room and watch you!