I am a very laid back person, and I usually stay in really cheap motels. I’ve even stayed in a motel where they were doing construction down the hall, and a motel where the heat wasn’t working, but I have never once complained about one until now.

I have stayed in this motel twice, and the first time wasn’t too bad, but after this last time I will not be going back again.

The rooms aren’t very clean and there are stains on the walls. When I asked the employee at the desk for a rollaway bed, he told me the only ones they had available all had “pee crystals” on them.

The kinds of guests who stay in this motel are all either college students who stay up all night talking (this is one of the cheapest and closest motels to EIU), or people who need to sleep all night and wake up at 5 am (even on Saturday mornings) and constantly complain about the noises. This results in everyone in the motel hating each other and a very unpleasant environment. The walls are also so thin that you can hear everyone’s phones ringing and alarm clocks going off in the mornings.

My final complaint is about the general manager of this motel. She checked me out of my room in the morning and was probably the most unpleasant part of my one-night stay. If you have any small complaints or questions (such as, “Can I please have my receipt?”), she will completely blow them out of proportion and make a big dramatic fuss. She was extremely rude to me and very unprofessional.

This motel would be fine for a person who just needed somewhere to crash in the morning or during the day, but if you plan on being in your motel room at night between 10 pm and 5 am, it would definitely be a better deal if you stayed at one of the motels down the street even if they cost more.

I picked this hotel because of it's price, it was the best value in the Charleston/Mattoon area. For the first time i've ever booked and stayed in a hotel by myself the experience was very good. If I had a laptop I would have used the internet but they have a computer available in the lobby. I was hoping to have another stay earlier this week to look at houses in the area but my dad wanted it to be a one day trip. TV had a pretty good line up and the room was really clean. I really wanted to stay again the collect more points but it didn't happen.

Checking into the king bed suite was a disappointment. The "suite" was just a larger room with a tiny refrigerator and microwave on top of it. They did have a 2 person couch and a recliner, but nothing else. Trying to turn on the TV we noticed there was no remote control. I had to call the front desk requesting one. This seems to be common because they stated "oh boy" and got us another. The second day we left at 7:00 am and returned at 6:30 pm. The room was not vacuumed, room trash & old food was not picked up and the trash can (yes only one in the bathroom) was overflowing. The bed linen was not changed, but the bed was made. When we asked the front desk about this they stated "It is normal policy NOT to change linens for guest staying longer than one night!" I could not believe this, but after speaking with the manager Lora Hahn she stated "yes, we always do that". This place is unsanitary. The shower knob fell out of the wall and you are lucky to get a second bar of soap. Do not stay here!