We felt very mislead, this is not a Suite property. Just regular, rundown rooms. The air wasn't working in the first room. The next room, the toliet had not been cleaned. They said it was a new property. Well new must have ment "new purchase" this was not worth $ 100.00 per night. Breakfast was a joke. They didn't even have the juice machine working, out of coffee , and no staff was around to assist. Major disappointment. Avoid this property....

I stay at this hotel when I visit Matteson. I have never experienced the rankness that these people are talking about. The staff pleasant on a first name basis with me. Yes my Ice machine was broken but was not a problem going to the second floor. My remote control did not work and the nite manager went from room to room until he found one that worked. I will be returning in Sept 2009. The name has changed but I love it here I already know what to expect.

This was the most vile, disgusting, and repulsive (excuse for a ) hotel I've ever been in.
The floors are filthy. The rooms stink. The toilets are disgusting. The bath tub is gross. The pool is moldy. The window sills have fleas. The employees are rude.

They bill your card for the entire stay on check-in and refuse to refund when you try to leave because it is unfit for human occupation.

If you go to the Days Inn website - this particular hotel LOOKS beautiful and great in photos but it had to be of another hotel because in real life - this place is a true dive!!! Aside from being very run down and dirty looking. Practically everything was out of order: Elevator (at times), Pool/Hot Tub, Exercise room, 2nd floor vending...etc. And of course no on tells you this when you book or arrive. The breakfast was very poor. The bagles and donuts were extremely stale and the staff sat at all the tables and left them a mess. 20 minutes of running water before ANY hot water arrived. No hairdryer or iron in the room (website said each room had one). I did borrow an iron from front desk but had to go to Target to get the hair dryer. Room condition was fair at best. The television only got half of the promised channels. NBC didnt come in at all. The "coffee pot" was just disgusting. All the decorative pillows and the chair had tears in the fabric and looked and smelled dirty. Clock alarm was broken too. No complementary paper either! Will not recommend or stay again.