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Fairfield Inn & Suites Chicago Lombard – reviews, photos

2.5 of 5
645 West North Avenue, Lombard, IL 60148-4541
Hotel amenities
Fairfield Inn & Suites Chicago Lombard
Fairfield Inn & Suites Chicago Lombard
Fairfield Inn & Suites Chicago Lombard
Fairfield Inn & Suites Chicago Lombard
Fairfield Inn & Suites Chicago Lombard
Fairfield Inn & Suites Chicago Lombard
Ranked #5 of 10 hotels in Lombard
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    6
    10
    4
    1
    2
Date Rating
Indianapolis
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good place for business traveller”
4 of 5 stars Reviewed 30 November 2011

In town for 2 nights on business & the hotel is in a good location close to major roads/highways. Check-in was quick and pleasant. Rachel at the front desk was fantastic and very helpful. Hotel shows signs of wearing (i.e., worn/stained carpets in public areas, old & worn weight machine in exercise room). The $10 charge for a small refrigerator was a new one to me and is reminiscent of airlines charging for baggage -- another way to squeeze more $$ out of the customer. Breakfast fare is heavy on starches, grains and sweets, but eggs, yogurt and some fruits are available. Nightly rate is reasonable for the area.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dean-ND about Fairfield Inn & Suites Chicago Lombard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Great place to stay”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

This hotel is a little out of the way from downtown Chicago but,is well worth the drive.If you just need a clean,comfortable,safe place to stay this is it.The staff was friendly.The only drawback was the breakfast could use a little work but for the price it is an excellent place to stay.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lrwalker6986 about Fairfield Inn & Suites Chicago Lombard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England USA
Senior Contributor
46 reviews 46 reviews
Reviews in 34 cities Reviews in 34 cities
49 helpful votes 49 helpful votes
“Another Great Stay”
5 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

When I read the other reviews, it prompted me to write because the difference with this location is the staff are great. Yup, it has the basics for the price, but Bobbi Jo and her staff do take care of me as I travel alot, and they see me monthly. I have been watching them for nearly a year, and they are always friendly with the check-in of others as I stand behind them in line for my turn. They go out of their way to help people who are not happy with their stay. I wanted to commend the front desk and the ladies who manage the bar in the evenings. I would tell you which rooms to stay in, but my fear is I will not get it because you would take it before me!!! If you want quiet, stay on the east side.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WarmVacations about Fairfield Inn & Suites Chicago Lombard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis
Senior Contributor
30 reviews 30 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
“Nice room but lousy experience”
3 of 5 stars Reviewed 13 October 2011
2
people found this review helpful

My husband booked two rooms for our family at this hotel through Priceline. As we were traveling with our 3 children, we were hoping to get two adjoining rooms. Unfortunately, due to a wedding party staying at the hotel, there were no adjoining rooms available, so we were relegated to two rooms next to each other. While the rooms themselves were clean and nicely decorated, our stay was far from pleasant.

1. The aforementioned wedding party was like something straight out of Jersey Shore. As waves of them returned to the hotel at one hour intervals from 11 p.m. to 2 a.m. our first night, we were awakened again and again by their loud voices and lengthy hallway discussions. At one point one of them almost tried to open the door to my room thinking it belonged to someone in their party. So, did I call the front desk? No, because......

2. There was only one elevator for the property, and it was extremely SLOW! (There was no way the front desk staff could have gotten upstairs in time to help us.) During the day, the housekeeping staff monopolized the usage of this one elevator filling it with their carts. I've stayed in numerous other hotels and never met a housekeeping staff who acted so entitled to the elevator. They actually seemed put out that the guests may want to use the elevator and never once stepped out of the way to allow a paying customer to use the elevator first.

3. The sound insulation was horrible. I am so thankful we were on the top floor for, at least, we didn't have any noise of walking feet over our heads. Not only could we hear all of our floormates' voices in the hall so clearly that they sounded as though they were standing next to our bed, but every door that was shut sounded like a slam and our next door neighbor's electric toothbrush woke us up.

4. The breakfast room furniture was poorly arranged. It was difficult to get your food without sticking your behind in some poor guest's face as the tables were much to close to the food area. Over half of the seats looked directly into the morning sun with only flimsy sheer curtains to shade you.

5. The woman who staffed the breakfast room both mornings was as slow as molasses. It took her 20 minutes to get around to replacing the biscuits after she was asked. Despite what looked like a nice spread of food, it was never all there due to her slow speed.

While the hotel is conveniently located off 355, you can only turn right (east) onto North Avenue, so, depending on where you are going, you may have difficulty either leaving or returning to the property due to the median.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask StLouisMom3 about Fairfield Inn & Suites Chicago Lombard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin, TN
Senior Contributor
46 reviews 46 reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
“Basic Fairfield - not bad, not exciting”
3 of 5 stars Reviewed 26 September 2011

it's your basic fairfiield - except it has a bar. There's nothing wrong with it. It's clean, somewhat well kept up. You won't go wrong here. If you are looking for a nice, clean room and that's about it, then this is your place. There is no wow factor. Location is good - close to freeway.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelManSouth about Fairfield Inn & Suites Chicago Lombard
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Additional Information about Fairfield Inn & Suites Chicago Lombard

  • Fairfield Inn Lombard
  • Fairfield Lombard
  • Lombard Fairfield Inn
  • Lombard Fairfield
Address: 645 West North Avenue, Lombard, IL 60148-4541
Price range (per night):* INR5,201 - 8,276

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