This hotel is renovating and they have done a tremendous job on the rooms. Pool was warm and the exercise room is excellent. Staff is friendly and helpful. The location is great for business.

This hotel consistently provides service that would put some five-star hotels to shame. Obviously a very well trained staff.

The newly renovated rooms have a very upscale feel and are a real treat at this price point. I do have some recommendations that the hotel should address. The old rooms used to have a sofa with a side table and lamp. It was a really great place to stretch out and read or watch TV. It has now has been replaced by a pair of very cool and stylish chairs that are uncomfortable to sit in for more than a moment. And there is no lighting anywhere near them, making that area of the room very dark after sundown and impossible to read a book or magazine.

Overall, a great value and a solid alternative to the mostly bland suburban hotels in the area.

Stayed here recently for one night on a business trip. Hotel is undergoing some updates - overall a decent stay. I was put in one of the large rooms at the end of a hall with a panorama view. Nice big room, but road noise is an issue. The rooms are a bit tired and could use some updates, but not bad overall. Nice lobby - great coffee - breakfast buffett is pretty decent. Gym is well appointed.

My husband and I chose to put the Hyatt of Lisle on our wedding invitations as one of the hotels in the area to stay at. Because it was right across the way from our wedding location, almost all of our guests chose to stay there. When we first spoke to one of the planners at the hotel she stated that we would receive a free stay as the bride and groom if a certain number of people stayed there. Then that girl left the company and we got re-assigned to a different planner. She then led us on to believe that we would be getting our honeymoon suite for free. Also we spent money and time on creating gift bags for all of our guests. We put their first and last names on the bags and were assured that each of our guests on the wedding block would receive their bags as they checked in. She said that all of their names would be flagged in the system. The day before the wedding my fiancé checked into his room. I had created a bag for him and he did not receive it. He went down to the front desk to get it and ask why he wasn't given the bag when he checked in. They said there was nothing on file stating that he got one. We called the planner and she said that she flagged each and every one herself and that it was in the computer but the front desk guy was new and he didn't know hat to look for. Needless to say only half of our guests received their bags and the bride and groom (us) didn't get their special bags either. When we went to the front desk the day after the wedding to check out and to collect the rubbermaid bin and extra bags that weren't handed out, all we received was an empty bin and a bill for our honeymoon suite. ARE YOU KIDDING ME???
I hope the hotel staff enjoyed all of the free stuff they too from our guests and that the planner felt good for misleading us and adding extra stress to our wedding weekend.
Dirty, old, outdates rooms and terrible service. I wouldn't recommend staying at this hotel to anyone. Ever.