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Holiday Inn Express Chicago-Libertyville – reviews, photos

2.5 of 5
77 West Buckley Rd., Libertyville, IL 60048
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Holiday Inn Express Chicago-Libertyville
Holiday Inn Express Chicago-Libertyville
Holiday Inn Express Chicago-Libertyville
Holiday Inn Express Chicago-Libertyville
Holiday Inn Express Chicago-Libertyville
Holiday Inn Express Chicago-Libertyville
Ranked #3 of 4 hotels in Libertyville
3.5 of 5 stars 15 Reviews
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15 reviews from our community

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Traveller rating
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Date Rating
Columbia, South Carolina
Top Contributor
98 reviews 98 reviews
Reviews in 69 cities Reviews in 69 cities
62 helpful votes 62 helpful votes
“Gone down hill from my previous review”
2 of 5 stars Reviewed 9 November 2010

Reviewed this Holiday Inn Express (HIE) in May 2008 and have stayed 2-3 times since. The hotel is going down hill. Upon check in – two rooms reserved for me and colleague, one in my name one in his name. But he was not on the list, nor where some others from our group who “had” room reservations. When I check-in and presented my Holiday Inn Priority Club Gold card – there was no “perk” for being a club member, as there is in most HIE’s. No mention, thanks, etc. My room (2nd floor) and the hallway had strange odors. In part because “smoking” is allowed in certain portions of the hotel (1st floor) – you could smell it above the first floor and I believe a room freshener had been heavily sprayed to cover the odor. The tub faucet was loose – it rotated – I found this out when I took a shower and water shot upward from the tub faucet. Also there was no time limit set for use of the two lobby computers – I wanted to print airline boarding passes, but one person occupied one of the computers for over an hour - I kept returning to see if it was free. I then asked the front-desk person if there was a limit and she said no! Period - not I will ask person to leave for 10 minutes etc. The computers are directly in front of the front desk. SO it was not awful, but no need to put up with any such annoyances. I will not stay here again when in Libertyville.

  • Stayed October 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bloomington, Minnesota
1 review
“Decent place”
4 of 5 stars Reviewed 9 August 2010

This is the 2nd time we have stayed here for a family reunion. The rooms are nice and the beds are very comfortable. They serve a pretty good breakfast in the mornings (cereal, oatmeal, eggs, bacon/sausages etc). The only complaint I have is that we kept having to go to the lobby to get new keys because they would stop working for some reason.
Overall, a very nice place.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask asmeyer1 about Holiday Inn Express Chicago-Libertyville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
1 review
1 helpful vote 1 helpful vote
“Never will stay here again”
1 of 5 stars Reviewed 4 February 2010
1
person found this review helpful

I found human hairs all over my towel, floor, and linens, must not have good vacuums, or must not give housekeeping enough time to clear right. NEVER WILL I STAY HERE!!!!!

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Reviews in 2 cities Reviews in 2 cities
“Wow! Very pleasantly surprised.”
4 of 5 stars Reviewed 2 July 2009

I stayed here with my husband and two young children for a family wedding. We had a suite, which had a king bed in the bedroom and a sleeper sofa in the sitting room.

The best part hands down was the bed. The linens were soft, the mattress a wonderful pillowtop, and the pillows perfect. The towels were also soft and thick--I agree with the other reviews that call this boutique-caliber bedding!

The hotel itself was decorated in that generic corporate style. So no style points, but the entire property was meticulously clean.

The breakfast buffet was the usual--scrambled eggs, bacon, cereal, yogurt, a few bananas, bagels and bread. Nothing extravagant, but enough to get you going. There were enough healthy choices for conscientious eaters.

  • Stayed June 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
Top Contributor
98 reviews 98 reviews
Reviews in 69 cities Reviews in 69 cities
62 helpful votes 62 helpful votes
“Fine after a room change”
3 of 5 stars Reviewed 14 May 2008

I was assigned a "non-smoking" room of the first floor (RM 107) , BUT heavy "smoke" odor was in the room, especially when the heat/AC blew air. I asked to change rooms and was immediately accomodated to a room on the second floor with absolutely no odor. The desk clerk told me all the smoking rooms in the hotel were on the first floor and that Rm 107 was being influenced by the other rooms, but there was no hesitation in moving me and the clerk apologized for the odor. The odor was pervasive throughout the first floor hallway. SO.... if you are not a smoker and detest the odor, get rooms on the 2nd or 3rd floor. Desk staff very helpful - reccomended an excellent restuarant adjacent to the hotel "Cafe Pyrenees" and gave valuable advice about Libertyville and surrounding area. Typical Holiday Inn Express - lobby breakfast was good - standard hotel lobby fare, and the hotel was very clean. I would stay here again, but not on the first floor.

  • Liked — Location
  • Disliked — Smoke odor on first floor
  • Stayed May 2008, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Additional Information about Holiday Inn Express Chicago-Libertyville

  • Holiday Inn Libertyville
  • Libertyville Holiday Inn
Address: 77 West Buckley Rd., Libertyville, IL 60048
Price range (per night):* INR7,214 - 9,898

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