The check in was fast & freindly, but thats where it all stopped! the room carpet was so dirty it turnned your feet black. The bench was broken, the AC was very loud, the tub & shower curtain were so dirty that they were slimy. I went down to ask for more towels, as there were 4 of us & I like to use 2 towels @ a time, & I asked for 3 extra pillows to help elevate my head & sholders @ night, the clerk was VERY RUDE! Said they "Don't have extra towels or pillows for guess." She wanted to know what we needed these things for, & how many we already had in the room. When told + we wanted to use the pool, She Interupted me by saying "the pool closes @ 8pm so you don't need any extra towels!" My 14 yr old Grandson was with me, he was shocked that anyone could be so Rude. Later when we found one of the blankets on the bed was dirty with something crusty, my Daughter & Husband took the top sheet, blanket & spread down to get freah ones. Again the clerk was rude to them stating " It's just burnned from the dryer", refusing to touch it without gloves or to give them clean linens untill my Daughter instited. The clerk then made them inspect the linens BEFORE she would let them have them, becomeing Loud & Rude so other guess that were in the lobby could hear her. This clerk also wrote everything in a book so the other clerks could read it then respond the same. Although they were not rude when doing so! I know this is long & winded, but I want others that need a place to stay to be throughly informed!! After all this, when I called to say something about all this, I was treated like I was stupid,by the Rude owner Sue. The book in the rooms say they will comp you for 1 night if you have problems, But She refused!! Stated the clerk is a very nice person & would not act like that. When told there were other guess that said the same thing, she said she could not belive that. I will be getting in touch with the corp. office on this, they should be a ware of the way they are being represented, & if they alreay know they should be ashamed!!!!! There was a large group of us staying there & while the others did not have the troubles I did, not 1 of us will ever stay @ a Days Inn again!!!