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Red Roof Inn Chicago Lansing – reviews, photos

2.0 of 5
2450 East 173rd Street, Lansing, IL 60438
Hotel amenities
Red Roof Inn Chicago Lansing
Red Roof Inn Chicago Lansing
Red Roof Inn Chicago Lansing
Red Roof Inn Chicago Lansing
Red Roof Inn Chicago Lansing
Red Roof Inn Chicago Lansing
Ranked #2 of 8 hotels in Lansing
4.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    20
    13
    4
    2
    4
Date Rating
Cherry Hill, New Jersey
2 reviews
3 helpful votes 3 helpful votes
“A New Meaning to the Word Hospitality”
5 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

Staying at this location made me re-research the meaning of hospitality. According to dictionary.com hospitality means "the quality or disposition of receiving and treating guests and strangers in a warm, friendly, generous way." After reading that definition I can truly say that this Red Roof Inn 300% fits that definition.

I have stayed at this location several times prior to my current stay, starting in October 2011. I would come into town once a week every month for a doctors appointment. My first time staying their I had a real bad seizure and my nephew who travels with me went the front to inform them of what happened and we needed to extend our stay. He was so amazed with the reaction of the young lady (Bina) at the front desk because of the genuine concern and worry she showed about my well being. Anyone that can amaze my nephew that much I had to see who this young lady was, when I went in the door without her knowing who I was greeted with a warm radiant smile that brighten my day. Just that incident started my new found relationship with Red Roof Inn.

During my current stay with started back in October 2011, it has been more than a hospitable stay. Words can't explain the feelings that I have in my heart about the management and staff. The General Manager Ava has on several occasions gone beyond the call of duty on a few situations had them fixed with no questions asked. Something that I don't see many general managers in hotels do listen to the guest, normally you speak to the front desk manager never the general manager. This particular general you can see on the grounds going door to door checking on guest and rooms. I was even amazed one time when I saw her in the laundry cleaning linens. Also, if you see her you can stop her and she will listen to any complaint or concern. I truly have to take my hat off to the her!!!

Earlier this year I was told by my doctors that I had 8-10 months life expectancy with the end stages of the form of leukemia that I have. One day I so down everything looked bleak I went into the front office and Bina was there and saw something was wrong. I begin to explain to her what was going on and gave me some very encouraging words that I have been running with ever since. Also, I have to say that even the housekeepers have the spirit of the general manager. Especially Diana one morning she came to the door and I guess I wasn't looking the greatest as we were talking I mention to her that I hadn't taken my medication yet that alarmed her ever since that morning if she's working my side of the building or it run into here, she would make sure to ask me did I take medication.

So much can be said about this Red Roof Inn, I can go on and on about this location the great front desk staff Bina, Mike, Brenda, Adriana, Manny and Christina. The housekeeping staff Diana, Cecillia, Mary, and Kim. Maintenance staff Lance and Paul.

This RED ROOF INN gives a new meaning to the Word Hospitality!!!!!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelingmanPHA about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
2 January 2012
Thank you for taking the time to post a review about your stay. I am glad that you found the staff to be courteous and friendly. All of us are here to make your stay as enjoyable as possible. We appreciate your feedback and look forward to serving you again the next time you are in the Chicago Area

Ava Adediwura
General Manager
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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Bina, Ava, Manny and the rest of the crew!”
5 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

Red Roof in Lansing IL is a great place to stay. They are very attentive to your needs and I look forward to staying there every week. I travel to Chicago weekly and they always make me feel like I'm at home.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Bert L for Lansing
Ask Bert L about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
20 December 2011
Thank you for taking the time to tell others about your lodging experience at the Red Roof Inn in Lansing Illinois. It is always an absolute pleasure to have you staying at our location and your review will be shared with staff. I am extremely delighted to know that your stay was a pleasant one and we encourage you to continue to stay at our location while traveling in the area. Once again, thank you for taking the time to share your experience with other potential guest and we welcome your continued feedback at our location.

Sincerely,

Ava Adediwura
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Saginaw, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not bad”
3 of 5 stars Reviewed 16 November 2011

I recently stayed at this hotel in September while attending two White Sox games in Chicago. It's in a fairly good location just off the expressway and the service was good. I noticed kind of an odd smell walking to my room but I'm the type of person that I just need a place to sleep and that's it so I didn't think much of the smell which wasn't very strong in my room. I would stay here again because it is a good price for the Chicago area, I know the other two hotels in this area are much worse (Howard Johnson's and Days Inn).

  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask yankee79 about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
22 November 2011
Thank you so much for taking the time to share your comments regarding your stay at the Chicago Lansing Red Roof Inn. It was a great pleasure to serve you and to accomodate all of your hospitality needs. I will be sharing your review with the staff and we look forward to serving you in the near future.

Ava Adediwura
General Manager
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Chicago, Illinois, United States
2 reviews
“Great Service”
5 of 5 stars Reviewed 29 October 2011

My friend and I recently visited a Red Roof in Chicago South Suburbs, Lansing. Sharon got us checked in quickly. She was extremely professional and courteous. We did not have any problems.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Valerie R about Red Roof Inn Chicago Lansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
13 April 2012
Thank you for taking the time to write a review regarding your recent stay at the Chicago Lansing Red Roof Inn. We really appreciate your comments.

I will make sure to share your comments with the rest of the team. Feedback from our guest is always welcomed as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Ava Adediwura
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aurora, Ohio
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Good Economy Hotel”
4 of 5 stars Reviewed 22 October 2011

Stopped at the Red Roof Inn in Lansing for one night before starting our trip across the country on Route 66. The room was clean and the staff was friendly. We even met the "famous" Brenda from the other reviews. She was a delight to chat with while checking out.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Angie_Ohio about Red Roof Inn Chicago Lansing
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Additional Information about Red Roof Inn Chicago Lansing

  • Red Roof Inn Lansing
  • Lansing Red Roof Inn
Address: 2450 East 173rd Street, Lansing, IL 60438
Price range (per night):* INR2,969 - 4,425

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