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Holiday Inn Express Hotel & Suites – reviews, photos

2.5 of 5
2501 Holliday Lane, Jacksonville, IL 62650
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Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Ranked #1 of 7 hotels in Jacksonville
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    8
    8
    3
    0
    1
Date Rating
Jacksonville, Illinois
1 review
“business stay”
4 of 5 stars Reviewed 30 January 2012

I have enjoyed the stays here very much and the service is outstanding.I would highly recommend this hotel to everyone!

Room Tip: all rooms are fantastic!!!
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mark L about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
23 February 2012
Thank you for commenting positively about our hotel. I am pleased that you found our service outstanding. We hope to see you again in the near future at our Holiday Inn Express & Suites in Jacksonville.
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1 review
“All Around Great Service”
5 of 5 stars Reviewed 7 January 2012

We had an enjoyable stay here, the staff was very friendly, the rooms and facilities were clean. Brenda, who managed the breakfast area, greeted guests and made them feel welcome, even early in the morning! and she was quick to clear the tables and let guests know when hot food woudl be available. Well done!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask texxas21 about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
23 February 2012
Thank you for your positive review. I am pleased that you found our staff to be friendly and welcoming and our rooms to be very clean. We hope to see you again at our Holiday Inn Express & Suites during your next trip to Jacksonville.
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Washington,DC
Top Contributor
68 reviews 68 reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
“Nice stay in Jacksonville”
4 of 5 stars Reviewed 10 December 2011

Went to Jacksonville for a funeral. Heard this was the best property.

Pros:
1. Large rooms (some of the largest I've seen!)
2. Very clean
3. Comfortable bed and no grody comforter (they use the duvet)
4. Nice pool and hot tub area
5. Free breakfast
6. Free wifi

Cons
1. My mom says she saw mold in her bathroom; however, I didn't see it.
2. The room price was fairly high for Jacksonville.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DCmetrodogmom about Holiday Inn Express Hotel & Suites
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Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for choosing to stay with us during your recent trip to Jacksonville. Your positive comments are appreciated greatly. We look forward to seeing you again soon.
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Salt Lake City
Top Contributor
58 reviews 58 reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
“Nice, clean, friendly place to stay.”
4 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

This is exactly what you expect at a Holiday Inn Express: clean, friendly service, mid-level rates (about $81 the night I stayed). This one appears to be fairly new. Only (minor) downside is it is about 1.8 miles from town center, but it is right of the freeway.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KeldiKlutz about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for commenting on our clean rooms and our hospitality. We know that you have a choice when you travel and we appreciate you choosing the HIExpress while in Jacksonville. We look forward to seeing you again soon.
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Carol Stream, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Our Stay at the Holiday Inn Express”
3 of 5 stars Reviewed 30 October 2011

I would stay here again. However, when booking the room I requested lower floor, didn't get it, and adjoining rooms, didn't get it. Was clean, though and reasonably priced.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask McMurphy223 about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for staying with us during your recent travels to Jacksonville. We appreciate your comments about the cleanliness of our hotel. Hope to see you again on your next trip to town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Hotel & Suites

  • Jacksonville Holiday Inn
Address: 2501 Holliday Lane, Jacksonville, IL 62650
Price range (per night):* INR6,375 - 10,569

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