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Holiday Inn Express Hotel & Suites – reviews, photos

2.5 of 5
2501 Holliday Lane, Jacksonville, IL 62650
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Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Holiday Inn Express Hotel & Suites
Ranked #1 of 7 hotels in Jacksonville
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    8
    8
    3
    0
    1
Date Rating
Washington,DC
Top Contributor
68 reviews 68 reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
“Nice stay in Jacksonville”
4 of 5 stars Reviewed 10 December 2011

Went to Jacksonville for a funeral. Heard this was the best property.

Pros:
1. Large rooms (some of the largest I've seen!)
2. Very clean
3. Comfortable bed and no grody comforter (they use the duvet)
4. Nice pool and hot tub area
5. Free breakfast
6. Free wifi

Cons
1. My mom says she saw mold in her bathroom; however, I didn't see it.
2. The room price was fairly high for Jacksonville.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask DCmetrodogmom about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for choosing to stay with us during your recent trip to Jacksonville. Your positive comments are appreciated greatly. We look forward to seeing you again soon.
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Salt Lake City
Top Contributor
58 reviews 58 reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
“Nice, clean, friendly place to stay.”
4 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

This is exactly what you expect at a Holiday Inn Express: clean, friendly service, mid-level rates (about $81 the night I stayed). This one appears to be fairly new. Only (minor) downside is it is about 1.8 miles from town center, but it is right of the freeway.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KeldiKlutz about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for commenting on our clean rooms and our hospitality. We know that you have a choice when you travel and we appreciate you choosing the HIExpress while in Jacksonville. We look forward to seeing you again soon.
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Carol Stream, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Our Stay at the Holiday Inn Express”
3 of 5 stars Reviewed 30 October 2011

I would stay here again. However, when booking the room I requested lower floor, didn't get it, and adjoining rooms, didn't get it. Was clean, though and reasonably priced.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask McMurphy223 about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for staying with us during your recent travels to Jacksonville. We appreciate your comments about the cleanliness of our hotel. Hope to see you again on your next trip to town.
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Sedalia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Nice place”
5 of 5 stars Reviewed 23 October 2011

We were returning from a trip to my son's in Wisconsin and decided to pay a little more and stay at this hotel as our experiences with Holiday Inn Express have always been good. We also needed a hotel that allowed pets and was surprised that they did. The gave a better price than what I saw on-line and ended up not charging us the extra $10 for our dog. The hotel was very clean; staff very nice and helpful, accomodating as we wanted a ground floor room and got one. Definitely would stay there again.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jeffrey M about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for your kind comments about our hotel. We are pet friendly and love it when our four legged friends come to visit. I am happy that you found our staff friendly and our hotel very clean. Hope to see you again during your next trip to Jacksonville.
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New York, NY
Top Contributor
58 reviews 58 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Nice Hotel, Good Price”
5 of 5 stars Reviewed 20 October 2011

I've stayed at this Holiday Inn Express twice this year, in August and back in January. My Grandmother lives in Jacksonville so I make the trek from NY a couple of times a year. I used to stay at the Hampton Inn but after staying here in January I decided this hotel was just as nice, had a better price and was much more convenient getting on and off the highway (it's just off the exit). Free breakfast has lots of options, pool area and workout room are nice size. Bedrooms are up to date and clean. I would recommend this hotel to anyone staying in Jacksonville or nearby towns.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GdayNY about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Flynn, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
27 February 2012
Thank you for making the Holiday Inn Express your hotel of choice while in Jacksonville. We are located right off the Interstate and are the newest hotel in town. Hopefully, we will see you again on your next trip from NY.
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Additional Information about Holiday Inn Express Hotel & Suites

  • Jacksonville Holiday Inn
Address: 2501 Holliday Lane, Jacksonville, IL 62650
Price range (per night):* INR6,375 - 10,569

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