I stayed here one night, average place, clean and the check in staff was very friendly and helpful. I had my small chihuahua with me, so they gave me a room near the back door on the first floor.
The area is remote with a very large parking lot. When I first checked in, I noticed that the rear door was open, though the sign said that a key card was needed to enter. Since it was the mid-afternoon, I figured that perhaps the door would be locked later in the evening. Not the case as when I returned to my room around 9:30pm later that evening, the back door was still accessible to anyone that wanted to walk right in. To me this is a serious issue. I did report it to the front desk and she said that she would let someone know. I pretty much demanded that someone look at it immediately but no one ever came. I guess they don't have an on duty staff to handle situations such as this immediately. I did not feel safe and had a difficult time sleeping, especially as I saw a car pull up with two seedy looking men in it shortly after I came in from walking the dog.
Might be OK for guys to stay here alone but definitely not for a woman traveling solo. Never again.
- Best Western Hillside
- Hillside Best Western
