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Hollywood Inn & Suites – reviews, photos

2.0 of 5
3740 Grand Ave, Gurnee, IL 60031 (Formerly Econo Lodge)
Hotel amenities
Hollywood Inn & Suites
Hollywood Inn & Suites
Hollywood Inn & Suites
Hollywood Inn & Suites
Hollywood Inn & Suites
2.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    4
    4
    2
    3
    17
Date Rating
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
“Huge Mistake”
1 of 5 stars Reviewed 14 August 2010
3
people found this review helpful

I stayed at the Econolodge tonight. Absolutely horrible experience. I asked for a non-smoking room because I can't stand the smell of cigarettes (didn't know it was a smoking facility till i got here) and the whole place smells like an old ashtray. The top of the toilet tank is broken in 3 pieces, the shower has yellow stains all over it. The person at the front desk said they didnt have any single rooms available, so i got a double. Good thing because i went to climb into a bed and there was a huge yellow spot on the sheet, so i went to the other one. The pillows have yellow stains, there are smudges on the doors like they've been kicking them, the carpet is gross. Only good thing about the place is wifi in every room. Please don't give these people your money, you will absolutely regret it.

  • Stayed August 2010, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask missmargarita about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camanche, Iowa
1 review
3 helpful votes 3 helpful votes
“Never Again!!!”
1 of 5 stars Reviewed 25 July 2010
3
people found this review helpful

We will never stay at an Econo Lodge again. The rooms, hallways and refrigerator stunk. The bed was just like sleeping on a floor, the hallway had a nasty stinch and we couldn't use the refrigerator because it had an awful smell as well. They would only give us 1 bath towel at a time for 2 people. I wouldn't recommend this hotel for animals let alone people. We would have rather slept in our car!!

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cdbarker4 about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“OMG-Never Again”
1 of 5 stars Reviewed 11 July 2010
3
people found this review helpful

This was the worst Hotel I have stayed at in my entire life! I booked this hotel through Choice Privleges, I assume it is a decent hotel. After taking my children and mother to Six Flags we are exhausted from the day, We stood in the lobby for 30 min before I eventually had to call the hotel from the lobby to let somebody know I was waiting to check in. We finally got our room's. The first room we got the TV was broken, it had no air, and the bed had a huge spot in the middle. I took my shoes off and our feet stuck to the ground! It was absolutely disgusting. In the second room there was no cold water, and snot smeared on the wall. I would have rather slept in the rental car. We tuffed it out and left first thing in the morning. However I did complain to Choice Priveleges and they were happy to refund me my money very happy with Choice Priveleges. Never will go back to an econo lodge again. Hope this helps you not to stay there either.

  • Stayed June 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bmurphy1980 about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“It is what it is.....”
5 of 5 stars Reviewed 8 March 2010
1
person found this review helpful

We stayed here during my grandson's graduation from the Navy. When we arrived, early they allowed us into the room which was your typical hotel room nothing special, a bed, TV, chair and bathroom. I went to use the computer in the lobby and they helped me when I had trouble. The staff was VERY nice! My husband got ill on the day we were leaving and they went out and bought us PowerAde for him to drink on the way home!! I have no complaints about this hotel, for $40 you get what you pay for, I would come again:)

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DiannePeterson about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southwest, illinois
1 review
6 helpful votes 6 helpful votes
“next anniversary we will stay at the Bates Motel”
1 of 5 stars Reviewed 25 February 2010
6
people found this review helpful

It was a nightmare from the very start. They are located on a very busy section of Grand Ave . Due to traffic congestion it took about 10 min to get into the parking lot. We called ahead to see if they had internet access, they lied and said yes . We found out that only internet access was in the lobby. When they gave us our key we found out that our "fantasy suite" was in a different building not even connected to the property. The room we reserved was called A Touch of Class. I don't consider a barely cleaned room with towel racks half hanging on the walls "Class". The jacuzzi tub was large and would have been fantastic to soak in if we could have turned on the water. One of the handles was broken off and we couldn't turn on the water. We got back in our car and drove back to the front desk immediately. They said pick from another room that showed on the wall. We picked Cesar's Palace. The room and jacuzzi was half the size and filthy. We found empty water bottles and the carpet didn't looked cleaned at all. The stand for the TV was placed so that it was hanging at least 4 inches over the mattress. The TV only got 3 channels . So, it was back into the car trip #2. When we complained, they said we could have the Penthouse suite or the Gazebo but , we would have to pay about $100 more a night. We were ready to get in the car and drive the 300+ miles back home. They finally said they would not charge extra. We chose the Penthouse. At this point we were already working on 2 hours of trying to straighten out this mess. We found out that the TV in the previous room wasn't messed up, They only had 3 channels. "We are switching between Dish and cable and they haven't gotten to that building yet." When we checked into the room , the tub worked and , they had a bed. We were so tired that we didn't care. Upon further inspection of the room we discovered broken loose marble tiles on the steps of the jacuzzi , the furniture was in terrible shape . there is only one drawer that we could use , the remote didn't work even when we changed batteries , the light bulb for a light by the bed was out. The next morning we woke up and , its a good thing that i brought my own coffee . The in room coffee pot was filthy. We went up to the front desk for their "deluxe continental breakfast " was nothing more than white bread for toast, cheap no frills muffins and coffee or juice. We headed out for the day. When , after a day of running around, we finally got back to the building where our room was it was snowing and we had food we wanted to get inside while it was still hot , our key card wouldn't let us in. We had to go back up to the front desk to get another one. At this time I was told who won the NASCAR race earlier that day . A race I could have watched if we had more channels than CBS, HBO Signature and, TNT. The final day of our stay, our actual anniversary , we went out and when we came back around 5pm we found that the maids hadn't been to our room . I had to get in the car , go back to the front desk and, get my own fresh towels . I was told "The maids take public transportation and , due to the weather couldn't come in " Funny thing is , when we left early that morning , the roads were completely clear and we saw buses running . Even the sidewalks were clear . The stress and hassle of the weekend ruined our anniversary! The web site pictures were misleading . The staff was incompetent. I wouldn't recommend this place to my friends. I wouldn't even recommend it to my enemies! I almost forgot, the faucet handles in the bathroom were not labeled and reversed (hot on the right , cold on the left) and on the morning of checkout, I finally looked up at the bathroom light to find dead bugs in the cover ! Norman Bates ran a better motel !

  • Stayed February 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask weneedaroadtrip about Hollywood Inn & Suites
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Additional Information about Hollywood Inn & Suites

  • Gurnee Adventure Inn Hotel
  • Econolodge Hotel Gurnee
  • Econo Lodge Gurnee
  • Gurnee Econo Lodge
Address: 3740 Grand Ave, Gurnee, IL 60031 (Formerly Econo Lodge)
Price range (per night):* INR2,744 - 7,449

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