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Hollywood Inn & Suites – reviews, photos

2.0 of 5
3740 Grand Ave, Gurnee, IL 60031 (Formerly Econo Lodge)
Hotel amenities
Hollywood Inn & Suites
Hollywood Inn & Suites
Hollywood Inn & Suites
Hollywood Inn & Suites
Hollywood Inn & Suites
2.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    4
    4
    2
    3
    17
Date Rating
South Milwaukee, WI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Wish I saw these reviews before booking at Econo Lodge!”
1 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

1st there are 2 signs on hotel grounds--Econo Lodge and Hollywood Inn & Suites for fantasy suites. I booked through Hotel.com for first 2 nights and 3rd night with separate reservations the night I arrived. It took 25 minutes to check in with no one waiting in the lobby-just me. 2 homeless men came in stating they wanted coffee and argued that they stay there so should get coffee. The manager allowed it and then they asked me for money. I was hoping they never stayed in the room I booked! I then knew I made a bad hotel choice. On Hotel.com it listed that this place has an indoor pool and game room-NO. They tried to charge me for an extra night stating that Hotel.com didn't pay them. Then they told me they charged it to the Expedia charge card not mine--idiots--that was my charge card. The second day I returned mid day to take a nap and 3 hours later someone was washing my door and door handle very rigourously. I think they were trying to see if anyone was there. After that I kept looking out the peep hole and the hotel manager started opening everyone's door, entering the room, and then leaving. Every single day my key card was turned off and I had no access to room until they reauthorized it. The day we left I couldn't back into my room as the deactivated card again even though check out was at 11am. Housekeeping let me in. The internet stopped working the second night and never came back on. The breakfast was nasty! The milk carton was dirty, ceareal okay, and the mix for waffle maker. No fruit or special toppings or danishes or donuts. It was dirty and our room smelled like cigarette smoke and we were in a non-smoking room. Housekeeping knocked and knocked even when I said we were busy...every day! This hotel is the nastiest I have even stayed in. Cigarette holes in sheets, stained sheets, liqour bottle under bed with dirty towels. Also 2 thrift stores, check cashing place, loan place and what not within 2 blocks of hotel. DONT GO HERE!

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Lawn, Illinois
1 review
3 helpful votes 3 helpful votes
“Dirty and RUDE!!!! Nasty, SEEDY "MOTEL"!”
1 of 5 stars Reviewed 2 November 2011
3
people found this review helpful

My husband and I stayed here for the weekend to go to Great America for fright fest. The "lobby" stunk! The "continental breakfast" was some nasty muffins. The room was dirty looking, the towels were stained, the shower and sink was all cracked and dis-colored. They came to do the house keeping at 9:30 in the morning and kept knocking on the door til we answered, there was no do not disturb sign to put on the door. The bed was rock hard, we were so sore when we woke up. There were some seedy and unsavory characters that hang around the hotel. After all this the MANAGER had the audacity to keep knocking on our door 10 minutes prior to check out, demanding that we leave! This was thee most awful experience we've ever had at a hotel! I would suggest staying somewhere else!

Room Tip: Do not book a room here!
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Diana C about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Gross, Nasty, & Stinky!!!”
1 of 5 stars Reviewed 11 August 2011
1
person found this review helpful

Dirtiest, stinkiest, nastiest place we've ever stayed at......Avoid at all costs!!

  • Stayed July 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Nic W about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
“Huge Mistake”
1 of 5 stars Reviewed 14 August 2010
3
people found this review helpful

I stayed at the Econolodge tonight. Absolutely horrible experience. I asked for a non-smoking room because I can't stand the smell of cigarettes (didn't know it was a smoking facility till i got here) and the whole place smells like an old ashtray. The top of the toilet tank is broken in 3 pieces, the shower has yellow stains all over it. The person at the front desk said they didnt have any single rooms available, so i got a double. Good thing because i went to climb into a bed and there was a huge yellow spot on the sheet, so i went to the other one. The pillows have yellow stains, there are smudges on the doors like they've been kicking them, the carpet is gross. Only good thing about the place is wifi in every room. Please don't give these people your money, you will absolutely regret it.

  • Stayed August 2010, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask missmargarita about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camanche, Iowa
1 review
3 helpful votes 3 helpful votes
“Never Again!!!”
1 of 5 stars Reviewed 25 July 2010
3
people found this review helpful

We will never stay at an Econo Lodge again. The rooms, hallways and refrigerator stunk. The bed was just like sleeping on a floor, the hallway had a nasty stinch and we couldn't use the refrigerator because it had an awful smell as well. They would only give us 1 bath towel at a time for 2 people. I wouldn't recommend this hotel for animals let alone people. We would have rather slept in our car!!

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cdbarker4 about Hollywood Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hollywood Inn & Suites

  • Gurnee Adventure Inn Hotel
  • Econolodge Hotel Gurnee
  • Econo Lodge Gurnee
  • Gurnee Econo Lodge
Address: 3740 Grand Ave, Gurnee, IL 60031 (Formerly Econo Lodge)
Price range (per night):* INR2,740 - 7,437

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