1st there are 2 signs on hotel grounds--Econo Lodge and Hollywood Inn & Suites for fantasy suites. I booked through Hotel.com for first 2 nights and 3rd night with separate reservations the night I arrived. It took 25 minutes to check in with no one waiting in the lobby-just me. 2 homeless men came in stating they wanted coffee and argued that they stay there so should get coffee. The manager allowed it and then they asked me for money. I was hoping they never stayed in the room I booked! I then knew I made a bad hotel choice. On Hotel.com it listed that this place has an indoor pool and game room-NO. They tried to charge me for an extra night stating that Hotel.com didn't pay them. Then they told me they charged it to the Expedia charge card not mine--idiots--that was my charge card. The second day I returned mid day to take a nap and 3 hours later someone was washing my door and door handle very rigourously. I think they were trying to see if anyone was there. After that I kept looking out the peep hole and the hotel manager started opening everyone's door, entering the room, and then leaving. Every single day my key card was turned off and I had no access to room until they reauthorized it. The day we left I couldn't back into my room as the deactivated card again even though check out was at 11am. Housekeeping let me in. The internet stopped working the second night and never came back on. The breakfast was nasty! The milk carton was dirty, ceareal okay, and the mix for waffle maker. No fruit or special toppings or danishes or donuts. It was dirty and our room smelled like cigarette smoke and we were in a non-smoking room. Housekeeping knocked and knocked even when I said we were busy...every day! This hotel is the nastiest I have even stayed in. Cigarette holes in sheets, stained sheets, liqour bottle under bed with dirty towels. Also 2 thrift stores, check cashing place, loan place and what not within 2 blocks of hotel. DONT GO HERE!
- Gurnee Adventure Inn Hotel
- Econolodge Hotel Gurnee
- Econo Lodge Gurnee
- Gurnee Econo Lodge
