We checked in, got our room. We went to are room to unpack and with us just opening the door the smell of cigarette smoke filled the air (it was suppose to be a non smoking room). I being a person who can't stand smoke went to the front desk to ask for another room. She said she was sorry and gave us a new one, luckily no smoke. But the hallways and staircases had the scent of smoke, not as bad as the 1st room, but you can tell it's there lingering. I discovered they have smoking and non smoking rooms and that must be why. I don't believe the pool was heated since I couldn't even go in b/c I felt like I was walking in an ice tank. The hot tub was fine, but it seemed luke warm in my opinion. TV doesn't get well satellite reception for the cable channels. Wanted to grab a candy bar from the vending machine. The top floor, 4th floor where our room was had laundry, went down a flight of stairs there was soda or ice, went down a flight again and there was ice soda or food, but sadly the food was not plugged in or working, and it was quite dirty. So disappointed again I just went back to our room. The mattress was hard as a rock, the sheets were terrible, the top layer had strings coming out like they were too cheap to replace. We stayed here since we didn't want to pay the extra money at KeyLime Cove where we stayed last time in Gurnee, but overall I'll spend the extra money to stay at KeyLime Cove or somwhere else then this horrible place.
- La Quinta Hotel Chicago
- La Quinta Gurnee
- Gurnee La Quinta
