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FairBridge at Windsor Oaks – reviews, photos

2.5 of 5
2200 South Court St., Grayville, IL 62844 (Formerly Best Western)
Hotel amenities
FairBridge at Windsor Oaks
Ranked #2 of 2 hotels in Grayville
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    11
    5
    3
    4
    7
Date Rating
Rockaway, New Jersey, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“DO NOT STAY HERE!!!”
1 of 5 stars Reviewed 20 November 2011

Where should we begin? With the lobby that was old and shabby and smelled of chlorinated mold? Or the "pool" that had an unidentified brown dirt all across the bottom? Or perhaps the carpet in our room that was worn through, the torn and worn floor mat for the old and moldy bathroom, the rusted hinges on the bathroom doors, the carpet that was damp under our feet, or, finally, the formica tub that had crevices that hadn't been cleaned in YEARS? My husband and I were on a family trip, and after being awoken during the night by drunk people yelling outside of our hotel room for the better part of an hour, we decided to move across the street to another motel. Although it was not a high end motel, it was clean and cared for and felt like the Hilton after the Windsor Oaks. I would recommend you avoid this hotel unless you have literally no other choice.

Room Tip: Go to a different hotel.
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  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dani B about FairBridge at Windsor Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherry Garcia, General Manager at FairBridge at Windsor Oaks, responded to this review
21 November 2011
I am very sorry you felt compelled to write such terrible things about our hotel, especially 3 months after you stayed here. Our lobby is very nice and cozy and we get compliments every day on it. That is why I do question all of the the other compaints. I do believe you have stretched things just a bit. I am not going to say we are perfect. No hotel is. But to read what you have wrote certainly does not fit our hotel. Good luck in your travels. Sherry Garcia, General Manager.
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Black Oak, AR
1 review
1 helpful vote 1 helpful vote
“excellent”
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

I would highly recommend this place. Myself and a co-worker were working in a nearby town for a few weeks and after bouncing around trying motels we come across this place. We stayed here 3 weeks and neither of us had a single complaint the entire time. The staff is very friendly and helpful. Everyone here from the manager, the ladies in the restaurant, to the ladies serving breakfast were awesome. I just wish I would have got the chance to personally thank all of them.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jcouch34 about FairBridge at Windsor Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherry Garcia, General Manager at FairBridge at Windsor Oaks, responded to this review
15 November 2011
Thank you so much for your kind words. I will pass them on to the entire staff and we hope to see you again, soon. Sherry Garcia, General Manager
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Athens (Rochester), Indiana, United States
1 review
“Best Hotel stay I have had in a while!”
5 of 5 stars Reviewed 2 November 2011

I do a lot of traveling because I am an outside salseman! So I see alot of hotels! When I was told this is where I would stay I said no I want the Holday Inn Express! Well let me tell you this was better than Holiday Inn express! There is so much to do here besides pool area! they have a game room with Juke box and an in house bar and restaruant! Fantastic food and great Breakfast! Yes there are some upgrades needed, however the great service and hospitallity along with tons of things to do! Out weighs the upgrades needed! Everyone stop by and enjoy your stay and I am sure the upgrades will keep coming!

Room Tip: No mater where you are in the hotel, there are multiple wi fi's throughout the building. Always...
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bryan E about FairBridge at Windsor Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherry Garcia, General Manager at FairBridge at Windsor Oaks, responded to this review
18 November 2011
Thank you so much Bryan for your nice comments. You are so right that there is so much more to do here than most hotels. We don't say "Where there is room to roam" for nothing!! And yes you are right about the upgrades. We are always striving to improve. Come back and see us soon and be safe in your travels. Sherry Garcia, General Manager
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New York City, New York
1 review
2 helpful votes 2 helpful votes
“convenient”
3 of 5 stars Reviewed 14 August 2011
2
people found this review helpful

except for the New Harmony Inn, which is too elaborate for us, this hotel is about 8 miles from New Harmony and close to the highway. Needs updating, however.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 60763Paula about FairBridge at Windsor Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
2 helpful votes 2 helpful votes
“we loved it & we will be back”
5 of 5 stars Reviewed 27 July 2011
2
people found this review helpful

We spent 3 days at this Motel & it was one of the nicest operated places that we have stayed yet in our travel. We were greeted with open arms from the time of our arrival till our departure. The rooms were outstanding, the pool was wonderful, the best Prime Rib we have ever tasted, a great Game Room for the children & a lot of room to Roam around. A very open relaxing atmosphere with a never ending smile's & willingness from the complete staff to assist in making your stay more enjoyable. If you are traveling though Southern Ilinoi this is the place to stop off.

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask passingthough25 about FairBridge at Windsor Oaks
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Additional Information about FairBridge at Windsor Oaks

  • Windsor Oaks Hotel
Address: 2200 South Court St., Grayville, IL 62844 (Formerly Best Western)
Price range (per night):* INR3,529 - 6,497

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FairBridge at Windsor Oaks
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