I made this hotel reservation through CheapoAir. I paid for two rooms, for two nights. I called to ask for a microwave and small fridge in one of the rooms, and if I can to have the two rooms next to each other because I have young children. When I checked into the hotel, I was told by the person checking my family in, that one of the room was canceled by Expedia. I said I did not book them through Expedia. I had to call CheapOair and was on hold for 15 minutes before I can talk to someone. In the meantime, I asked the desk person to look at my confirmation papers because the confirmation information was all printed on it. I was told, it was unnecessary and they don't need to look at them. Afterwards, it was't canceled. There were two rooms reserved as I had them. I was also told that they will not accomodate my request for a microwave and small fridge because the rooms I have reserved were too "cheap" and I had to reserve a more expensive room to get a microwave or fridge. I should complain because the hotel have specified that all guests have to be satisfied while staying at their hotels. I certainly was not happy because the service was terrible. The hotel was also next to a major freeway and it was terribly noisy all time of day or night. And if your room happens to be facing the freeway, as ours did, the headlights of the cars speeding by hitting you in the eyes constantly if your shades are not drawn. It was bad. I would never subject my family to stay at a place that treats their guests this way.

The rooms are out dated, the staff is rude. I've spent 120+ nights staying in Marriott's all over the US. I needed a last minute place to stay for one night in the area and this was all I could find. I usually don't stay at Fairfield's, but I have and they're fine. I felt like I was sleeping in a highway motel. I was surprised I couldn't make the bed vibrate. It smelled. The furniture and bedding was disgusting. The staff didn't care. I ended up leaving the hotel at midnight because I couldn't stomach the idea of sleeping there it was so bad. I had to work with Marriott Corporate Office's to get my money refunded. I am SHOCKED this is allowed to carry the Marriott brand. It is seriously awful. There are so many other options out there for this to be a viable option. AVOID AVOID AVOID

My husband and I always stay at this hotel. Rooms are not huge, but nice, very clean and well appointed. Hotel staff is wonderful, always in a good mood and eager to help. Hotel is located 5 minutes from the train station. We are always pleased with our stays in Glenview.

We wanted to visit Chicago without paying high city rates. This place is very nice - 3 miles from the METRA station to get into the city. Nice in every way except that it's right near the interstate I-294 - less than 50 yards away - so the noise from cars & trucks is a big negative.