I returned to my hometown for my father's funeral. I made my reservations on line for a king bed suite with a pull out sofa bed. When I learned that our flight would be delayed, I called the hotel to advise a late arrival. The front desk told me that they had us in a queen size room! I asked them to change it to a suite. They assured me that they would. When we arrived at 10 pm the front desk told us that there were no suites left. There were 3 of us, so we were forced to book another room for my sister. They assured us that they would have a suite for the next night, however the next mornig the front desk said they didn't have one.
At breakfast, my sister's iphone fell from her pocket onto the floor., She turned to see the kitchen help running to the kitchen with her phone! the front desk was rude. Never stay here!
- Courtyard Glenview
- Glenview Marriott
- Glenview Courtyard
- Courtyard Chicago Glenview
