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Holiday Inn Express Galesburg – reviews, photos

2.5 of 5
2285 Washington St, Galesburg, IL 61401
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Holiday Inn Express Galesburg
Holiday Inn Express Galesburg
Holiday Inn Express Galesburg
Holiday Inn Express Galesburg
Holiday Inn Express Galesburg
Holiday Inn Express Galesburg
Ranked #1 of 10 hotels in Galesburg
4.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    14
    13
    4
    0
    1
Date Rating
Princeton, Minnesota
1 review
“Great hotel to stay at with children.”
5 of 5 stars Reviewed 11 November 2010

We stayed for a week and the entire time the check in staff and the cleaning staff were great. They helped us find things in town and kept our rooms tidy. Our room was nice sized, clean, and up to date. My favorite thing about this hotel was it offers a morning breakfast. Yum! The pool was a hit for the children. Also, it is located by restaurants and a grocery store which is convenient, but also has a large grassy area for the children to run off a little extra energy!

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fiddle4boys about Holiday Inn Express Galesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moline, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Outstanding!!”
5 of 5 stars Reviewed 24 October 2010

We happened upon this hotel on our way down state, and let me just say that Galesburg will now be a part of my summer route when heading to see my family!
This hotel was GREAT! The staff was super friendly and helpful!! Check in was smooth, we were asked if she could recommend a place to eat, and she told us about this fantastic bbq place, I dont remember the name of this place, but you cant miss the GIANT pig statue out front, the food was awsome!! The indoor pool at the hotel was nice, so was the hot tub. We had some issue's with the keys working, but that would be my ONLY complaint. The bed was comfy, the staff was FANTASTIC and the breakfast was out of this world! Galesburg is cool little town not far from home that I will visit often!

  • Stayed August 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WickedzWay about Holiday Inn Express Galesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Disappointing”
3 of 5 stars Reviewed 28 September 2010
1
person found this review helpful

We stay at a lot of Holiday Inn hotels, and this one was only OK, not great. Front desk staff was less than friendly. Not exactly rude, but not the friendliest either. Breakfast worker was outstanding - really worked hard to ensure everything was well stocked. Really tiny whirlpool. Apparently they are using stock photos; the rooms were less updated than I expected. Our TV was not a flat screen as the photos show. I've been in much nicer, updated Holiday Inn Express rooms at other locations, for cheaper rates than this. Thought $104 was a bit pricey for their location and their rooms. Next time I'd probably stay elsewhere.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask beim4 about Holiday Inn Express Galesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGM, General Manager at Holiday Inn Express Galesburg, responded to this review
6 October 2010
I am sorry to hear of the experence with our hotel, it is disapointing to hear that we have let down one of our guest. We always pass the feedback from our guest onto our staff and use it to improve our service. As far as the Flat Screen TV's we do have them in some of our rooms, we have not finsihed updating every room with them as of yet. Please contact me for your next stay and I will be happy to make sure your room will have one of the new Flat screen TV's.


Thank you,
Ryan Cochran
General Manager
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Minneapolis, MN
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Don't stay here, TERRIBLE SERVICE!!!!!!!!!!”
1 of 5 stars Reviewed 27 September 2010
1
person found this review helpful

I stayed at this hotel this past weekend for my cousins wedding. Being in the wedding party I got there early and thought that it was a decent hotel, on the lower end of Holiday Inn Express. We stayed 2 nights and found out that the hotel would not check others there for the wedding in early and when there was a line of 15+ people hoping to check in before the wedding started they TOOK A BREAK!!!!! People couldn't get changed in time for the wedding and were left standing there 15 mins while everyone stepped outside to smoke.
The hot tub in the pool area had a garden hose in it constantly overfilling it making it seem like the last place my wife and I wanted to relax in after the wedding. The breakfast staff was cranky and clearly thought anyone asking questions was a moron.
The best thing is the location, I wouldn't stay here unless you are guaranteed to never interact with the hotel staff or they all get fired.

  • Stayed September 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MBlink75 about Holiday Inn Express Galesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEGM, General Manager at Holiday Inn Express Galesburg, responded to this review
6 October 2010
I am very sorry to hear that your stay with us was not up to your satisfaction or the level of service we strive for. I do appreciate you taking the time to bring your experience to my attention. I have shared your comments to my management team and I assure you that the issues will be resolved. I would like to speak with you in more detail please contact me at your earliest convenience.

Thank you,
Ryan Cochran, General Manager
309-343-7100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Illinois
Senior Contributor
37 reviews 37 reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
“A typical Holiday Inn Express - could do muc worse in G'burg, I'm sure.”
3 of 5 stars Reviewed 22 September 2010

We stayed for one night, and the hotel was fine - clean and comfortable. It was quiet, which was a concern since it sits so close to the interstate. However, no issues for us.
The breakfast is always appreciated as well.

This is a typical HI Express, which is perfectly acceptable. It is what it is, which is what you expect, right?

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bedub247 about Holiday Inn Express Galesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Galesburg

  • Holiday Inn Galesburg
  • Galesburg Holiday Inn
Address: 2285 Washington St, Galesburg, IL 61401
Price range (per night):* INR6,161 - 9,018

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