Stayed here for a friends wedding and the entire resort experience was the worst hotel experience (and I stay at a lot of hotels) in my life. In fact I have never before given less than a 3 star rating on trip advisor or other sites until now. Rooms stink like mold and mildew and are filthy. Housekeeping rarely made up the room, evidenced by them not washing shaving cream out of the sink. Front desk and restaurant staff were very slow and rude. The bar scammed me with over a $100 of additional drinks that no one in my party was even drinking, when I asked the server (ashley g.) to fix it they refused and further refused to get me a manager stating they were all gone for the night. Just overall dirty employees, rude service, dirty facilities.
The scenic view from my room would have been the only positive except that the windows were so dirty I couldn't see out them.
Stay away from here! Stay somewhere closer to town where the staff appreciate having a job and appreciate your business. Stay somewhere that won't steal and scam you. Stay somewhere you can breath air not infested with mold.
- Eagle Ridge Resort
- Eagle Ridge Hotel
- Eagle Ridge Resort Galena
